Accounts Receivable Associate

🔥 0 minutes ago

🌵 Arizona, California, +26 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Accounts Receivable

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NABIS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🤝 B2B

🏪 Marketplace

B2B • Marketplace

NABIS is the leading licensed cannabis wholesaling platform, providing comprehensive services to licensed dispensaries and brands in California, New York, and Nevada. They offer a wide array of products with over 9,000 SKUs from more than 400 brands. NABIS supports its partners with services such as two-day shipping, warehousing, payment processing, and financing alongside advanced data analytics tools. Apart from facilitating cannabis distribution, NABIS offers financial solutions like invoice factoring and a streamlined software platform that ensures compliance and efficient management of inventory and finances. Their scalable platform empowers suppliers with instant state-wide reach and detailed analytical insights to optimize performance and sales strategies.

📋 Description

• Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices. • Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations. • Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving. • Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically. • Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts. • Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible. • Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts. • Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership. • Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution. • Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations. • Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

🎯 Requirements

• 3+ years in B2B collections or high-volume customer service — retail, distribution, or fintech environments preferred. • Proven track record managing a large account portfolio and hitting collections/aging targets in a fast-paced, high-volume environment. • Strong negotiation and de-escalation skills; able to hold firm on payment terms while preserving the retailer relationship. • Hands-on experience with Slack, Asana, and Zendesk — and the ability to pick up new systems quickly. • Comfortable working with data: Excel/Google Sheets fluency, pivot tables, and pulling insight from AR aging reports. • Excellent written and verbal communication; able to flex tone across retailers, brand partners, and internal leadership. • Highly organized, detail-oriented, and comfortable creating and maintaining process documentation. • Thrives with ambiguity and change — genuinely energized by startup pace and scale. • Bachelor's degree or equivalent professional experience; BPO/customer-service background a plus.

🏖️ Benefits

• Medical/Dental/Vision offered to all full-time employees. • You'll work at the fastest growing cannabis startup • Well-rounded co-workers and teammates that are all striving towards the same goal. Nabis maintains a fun and energetic culture!