Bilingual, Spanish Care Guide

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 4%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Nadia Care

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏥 Healthcare

👥 B2C

Healthcare • B2C

Nadia Care is a membership-based maternal support service that provides community-centered, in-person and online care for people during pregnancy and after childbirth. They provide expert maternity coaching, coordinate a team to support feeding, nutrition, labor, and recovery, and connect members to local resources (housing, rides, other supports). Nadia Care works alongside a member's clinical providers to fill gaps in support and scale maternal care services through partnerships (noted as an ACAP Preferred Vendor).

📋 Description

• Serve as the first point of contact for new Nadia Care members • Welcome families and conduct their critical first visit • Educate members on Nadia Care services • Complete initial intake and assess baseline needs • Conduct up to 7 comprehensive virtual Welcome Visits per day • Identify and escalate urgent medical or social needs to the clinical team • Establish warm, trusting relationships with members • Coordinate care transitions with Maternity Navigators and clinical specialists • Pass critical intake notes to the core care team • Log interactions, schedule visits, and track onboarding progress in systems such as Athena • Enroll, schedule, and complete members’ first visits before handing them off for ongoing care • Report directly to the Senior Manager of Care Delivery

🎯 Requirements

• 3-5+ years in patient onboarding, member engagement, customer service, community health, or healthcare navigation • Experience with Medicaid populations is a strong plus • Fully fluent in English and Spanish, verbal and written • Strong conversational fluency and comfort using non-technical terminology with members • High emotional intelligence and active listening skills • Ability to build immediate rapport while guiding members through structured talk tracks • Comfortable navigating CRM platforms, virtual communication tools, and scheduling software such as Acuity, Spruce, EHRs, and MacOS • Comfortable working independently in a fast-paced, high-growth startup environment • Ability to hit daily outreach quality and engagement targets • High school diploma or GED equivalent • Reliable home internet access and a quiet space for taking calls

🏖️ Benefits

• Annual paid holidays • Three weeks of paid time off after the 90-day introductory period for full-time hourly employees • Medical insurance covering hospital, surgical, and prescription drug benefits • Dental insurance • Vision insurance • Stock option grant • Life insurance • Short-term and long-term disability insurance • 401(k) retirement plan

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume