Patient Scheduling Representative

🔥 0 minutes ago

🏈 Alabama, Arizona, +12 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Northern Arizona Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1936

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Northern Arizona Healthcare is a comprehensive healthcare organization dedicated to improving health and healing people in the community. It offers a range of services including emergency care, specialty care, and surgical programs, such as a robust bariatric surgery initiative. The organization also features primary care clinics, health education programs, and community involvement initiatives to promote overall wellness and health awareness.

📋 Description

• Verify and collect patient demographic and insurance information through direct data entry into the electronic medical record • Conduct face-to-face or inbound/outbound telephone interviews with patients or authorized representatives • Document discussions and referral/scheduling activities in the encounter, schedule book, and patient chart • Register patients and schedule appointments or assigned services • Explain scheduled procedures, patient instructions, legal forms, insurance eligibility, coverage, and financial assistance programs • Enter and maintain documentation related to patient/provider contact, orders, insurance verification, financial education, and payments • Identify insurance carriers and document eligibility, benefits, and authorization requirements • Secure and document insurance authorizations for medical services, procedures, and inpatient/observation stays • Collect patient financial liabilities and perform payment entry and cash reconciliation • Perform PBX switchboard functions, route calls, page codes, and respond to requests • Support clinical departments with registration, scheduling, patient account fields, provider orders, insurance coverage, and financial assistance questions • Report safety incidents, complete mandatory training, and comply with applicable regulations and company policies

🎯 Requirements

• High School Diploma or GED required • Medical Terminology Coursework preferred • Basic computer skills, including keyboarding at 25–35 words per minute preferred • 1 year of call center or customer service experience, or 1 year of experience in a medical facility preferred • Proficiency in Microsoft Excel, Word, and PowerPoint preferred • Understanding of computers and competence using basic software programs • Basic understanding of EMTALA and HIPAA-Privacy Patient Confidentiality regulations • Basic knowledge of CPT and ICD10 diagnosis coding documentation • Basic knowledge of Medicare, AHCCCS/Medicaid, Workers Comp, and other commercial payer requirements • Certifications and/or licenses must be kept current if required for the position

🏖️ Benefits

• Regular full-time schedule: 40 hours per week • Remote work for eligible states • Company mandatory modules and required job-specific training • Safety-related training programs