Service Representative – Brokerage Placement, Commercial Lines

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $22 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Brown & Brown Insurance

Brown & Brown Insurance

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Perform policy service activities primarily by phone and electronically, including policy status requests, certificates of insurance, renewal follow-up requests, and related tasks • Assist underwriters with agency support activities and complete transactions in a first-time-final mode • Accept, modify, or decline lower-complexity business according to policies, practices, and standards • Classify risks accurately and match price and product to customers • Make endorsement decisions, determine applicable markets and qualifying risks, and prioritize daily work • Research information from multiple sources to support underwriting analysis • Review individual risks for acceptability based on carrier guidelines, state regulations, and surplus lines requirements • Consult with agents and internal/external partners regarding customer service activities • Recommend opportunities for internal process design and operation • Plan assignments to meet timelines and service level agreements • Provide agency service by sharing and requesting information, establishing customer rapport, routing calls and higher-level issues, and assisting brokerage specialists • Maintain quality relationships with customers, peers, and team members • Achieve team goals by developing a profitable book of business and growing policies in force and premium

🎯 Requirements

• P&C License and Surplus Lines License or L&H License in all states (if required by product line) required within 45 days • Undergraduate studies in business administration or related field of study; degree preferred • One year of related insurance experience preferred • Undergraduate degree may be considered in lieu of one year of related insurance experience • Ability to evaluate risks using multiple carriers' underwriting guidelines, state regulations, and surplus lines requirements • Ability to meet established service standards, timelines, and service level agreements • Ability to communicate effectively with agencies and internal/external partners

🏖️ Benefits

• Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • ESPP • 401k • Student Loan Assistance • Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts

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