Ministry Service Representative

🔥 2 minutes ago

🚗 Michigan – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Our Daily Bread Ministries

Our Daily Bread Ministries

501 - 1000 employees

Founded 1938

🤝 Non-profit

📱 Media

Non-profit • Media

Our Daily Bread Ministries is a global Christian non-profit ministry that produces daily devotionals, Bible studies, books, podcasts, audio/video content, and other Scripture-based resources to help people engage with the Bible. The organization publishes print and digital materials, operates a devotional website and mobile apps in multiple languages, runs outreach and volunteer programs, and accepts donations to support its ministry and publishing efforts.

📋 Description

• Answer incoming calls and respond to customer questions • Assist customers with orders, donations, and ministry information • Enter orders and process credit card payments accurately while following PCI compliance standards • Develop knowledge of ministry resources, devotionals, and products • Address concerns and complaints professionally and identify solutions • Update and manage customer information in the database • Collect customer feedback to share with leadership • Make follow-up or outbound calls as needed • Assist with returning calls from third-party call centers • Support training of new team members when needed

🎯 Requirements

• High school diploma or equivalent required • Strong customer service and interpersonal skills • Excellent verbal communication and phone presence • Ability to manage multiple tasks while maintaining accuracy and attention to detail • Intermediate computer skills in Microsoft Windows • Mature Christian faith with a passion for Bible engagement and ministry service • Commitment to the ministry’s statement of faith and values • Lifestyle consistent with biblical principles and desire for continued spiritual growth • Salesforce experience preferred

🏖️ Benefits

• Mission-driven work supporting a ministry that helps millions around the world engage with God’s Word • Christ-centered culture • Meaningful connections through serving people seeking spiritual resources • Full-time hourly employment • Remote call center work

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