Vaccine Customer Representative

🔥 20 hours ago

🔔 Pennsylvania, Washington – Remote

🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $79.2k - $124.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Support customers by providing clinical information on company vaccines, education, and resources • Provide reimbursement information and support contract adherence • Help providers and health systems increase immunization rates and protect patients from vaccine-preventable diseases • Serve as the primary customer contact within the assigned geography • Engage healthcare providers and business professionals in balanced product sales presentations • Provide Vaccine Management with updates on customer needs, feedback, marketplace dynamics, and quality-goal progress • Maintain professional, healthcare-environment, product, marketplace, and CDC immunization knowledge • Conduct quarterly business reviews regarding vaccine contracts • Help customers improve organizational immunization rates through quality-based programs and tools such as Vaccine IQ • Monitor business performance against objectives using company tools • Develop territory-level business plans • Maintain certification on the company vaccine portfolio • Act as primary contact for select customer accounts and identify business opportunities • Coordinate with customer teams to develop account strategies • Travel approximately 25%, varying by candidate location

🎯 Requirements

• Bachelor’s Degree with 0-3 years Sales experience OR minimum of high school diploma with at least 4 years of relevant work experience • Relevant work experience may include professional sales, marketing, military, or healthcare/scientific field experience • Demonstrated aptitude to excel in educational or professional roles • Ability to work independently and within a team environment • Strong organizational and time management skills • Excellent interpersonal and communication skills • Valid Driver’s license • Ability to convey technical concepts accurately and clearly • Prior experience in a technical/scientific field or healthcare environment preferred • Previous sales, account management, consultative, or customer service experience preferred • Experience developing and executing customer engagement plans preferred • Understanding of Marketing/Sales or Marketing/Sales Support Functions/Operations preferred • Ability to analyze metrics to assess progress against objectives preferred • Vaccine experience preferred • US and Puerto Rico residents only • No visa sponsorship

🏖️ Benefits

• Annual bonus and long-term incentive, if applicable • Medical, dental, vision healthcare and other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate and sick days • Remote work arrangement • No relocation required