Specialist – System Operations, Weekend Support

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🐊 Florida, New Jersey, +1 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

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Nasdaq

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

At Nasdaq, our purpose is to advance economic progress for all. We power stronger economies, create more equitable opportunities, and contribute to a more sustainable world to help our communities, clients, employees, and people of all backgrounds reach their full potential.

📋 Description

• Monitor and perform first-level response and troubleshooting of infrastructure alerts using HP OMi • Troubleshoot file system, memory, and CPU utilization alarms on server systems (RHEL, Rocky Linux/CentOS and Windows) • Manage server operations, including hardware maintenance, BIOS updates, RAID components, and virtualization platforms such as Hyper-V • Perform Linux and Windows server patching, health checks, and activities required to maintain compliance and ensure system availability • Automate operational tasks using Python and Git • Proactively contribute to process improvement initiatives • Proactively and independently work on projects as needed • Manage work through ticketing systems and provide operational support • Collaborate with engineering teams to resolve incidents and escalations • Create and maintain technical documentation, knowledge articles, best practices, and procedures using Confluence

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience • 7+ years of experience supporting enterprise server infrastructure and production environments • Strong knowledge of Linux and basic Windows server administration • Ability to identify and remediate hardware issues using iDRAC, iLO, and related tools • Extensive experience using a programming language such as Python • Basic Ansible/Shell scripting and/or PowerShell knowledge • Experience working with API calls, extracting datasets, and utilizing data for analytics and operational insights • Excellent written and verbal communication skills • Self-motivated, reliable team player who consistently works to enhance system performance • Nice to Have: RHCSA, MCSE, or similar technical certifications • Experience with cloud technologies • Familiarity with Splunk, Terraform, Tanium, Ansible Automation Platform, Foreman, Git, or similar tools • Knowledge of financial services, trading systems, or other highly available, mission-critical environments

🏖️ Benefits

• 401(k) program with 6% employer match • Employee Stock Purchase Program with 15% discount • Student loan repayment program up to $10k • Company paid life and disability plans • Generous paid time off • Comprehensive medical, dental and vision coverage • Health spending account with employer contribution • Paid flex days to support mental wellbeing • Gym membership discounts • Hybrid home/office schedule (for most positions) • Paid parental leave • Fertility benefits • Paid bereavement leave • Company gift matching program • Employee resource groups • Paid volunteer days • Education Assistance Program • Robust job skills training • Professional development opportunities