Director, Medical Operations – Doctor of Medicine (MD)

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $204k - $255k / year

⏰ Full Time

🔴 Lead

👨‍⚕️ Medical Director

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Natera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Provide medical leadership and clinical oversight for the experience of ordering physicians. • Serve as the physician-facing point of medical contact for ordering providers. • Provide medical leadership to the internal teams that support ordering physicians. • Lead the development and optimization of physician onboarding and ordering workflows. • Identify and address clinical and operational barriers that impact physician adoption, utilization, and retention. • Partner with Medical Affairs, Laboratory, and commercial cross-functional teams to improve end-to-end clinical and operational processes. • Provide medical oversight and guidance for clinical experience initiatives and operational improvement projects. • Analyze physician ordering patterns, operational metrics, and physician feedback to identify opportunities for process improvement. • Serve as a senior clinical and operational resource to ordering physicians for complex clinical questions and escalations. • Translate physician insights and operational challenges into actionable recommendations for Medical Affairs and business leadership. • Drive initiatives to improve specimen quality, turnaround times, ordering efficiency, and the overall quality of the physician ordering experience. • Evaluate and address challenges that contribute to provider attrition, including clinical friction, workflow inefficiencies, and ordering obstacles.

🎯 Requirements

• MD degree required, with clinical training sufficient to engage ordering physicians as a credible peer; completion of residency or additional post-graduate clinical training preferred but not required. • Strong understanding of physician workflows and the clinical decision-making and realities of practice for ordering providers. • Credibility to engage practicing physicians peer to peer, physician to physician. • Experience in healthcare operations, payer organizations, healthcare consulting, hospital administration, or process improvement functions preferred. • Demonstrated ability to improve healthcare delivery, operational efficiency, or physician experience. • Strong cross-functional leadership and stakeholder management skills. • Ability to analyze complex operational challenges and develop scalable solutions. • Experience working across medical, operational, and commercial teams is highly desirable.

🏖️ Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for Natera employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program.