Pathology Support Coordinator

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Natera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

Healthcare • Biotechnology • Healthcare Insurance

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Review select cases for accuracy of tissue requests and escalate to PAs when needed • Complete accurate data entry • Assist other Pathology Support Coordinators in resolving case issues and provide feedback on work quality • Place necessary notes and holds on cases involving non-conforming samples, discrepancies, or missing information • Enable timely follow-up by the Customer Care team • Compose professional emails and faxes for case escalations and status updates • Make outbound calls to pathology labs to obtain specimen information, accession numbers, specimen locations, fax numbers, and address confirmations • Attend interdepartmental meetings as needed and provide process or workflow feedback • Monitor errors and metrics for tissue cases • Work with protected health information in paper and electronic form using various technologies • Complete HIPAA/PHI privacy, General Policies and Procedure Compliance, and security training within the first 30 days of hire • Maintain current status on Natera training requirements • Perform other duties as assigned

🎯 Requirements

• High School Diploma (or equivalent) required • 2+ years of medical industry related experience • Previous computer experience is required • Previous data entry experience is required • Trained on all product types and able to accession with high accuracy and efficiency consistently • Ability to handle most escalations, discrepancies, and holds • Firm understanding and knowledge of all aspects of the Accessioning process and SOPs • Typing speed of at least 45wpm with high accuracy • Excellent oral and written communication skills required • Excellent critical thinking skills and ability to use good judgment • Ability to perform required duties with a high degree of accuracy and attention to detail • Positive attitude and ability to work well with others

🏖️ Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents • Free testing for Natera employees and their immediate families • Fertility care benefits • Pregnancy and baby bonding leave • 401(k) benefits • Commuter benefits • Employee referral program