Designer, Researcher – Salesforce

🔥 0 minutes ago

🏈 Alabama, Arizona, +30 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $126k - $143.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Designer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Nava

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Drive design and research efforts for government programs affecting millions of Americans • Lead work on cross-functional teams from concept through implementation • Champion user needs through user research, prototyping, and systems design • Prioritize, plan, and deliver roadmap-level design and research initiatives • Conduct quantitative and qualitative user research and share findings with internal and external collaborators • Produce discovery artifacts, diagrams, user flows, high-fidelity prototypes, and design systems • Collaborate with Nava product teams, government staff, contractors, and civil servants • Translate complex requirements into simple, accessible digital experiences • Maintain order and focus across complex stakeholder ecosystems

🎯 Requirements

• Hands-on familiarity with Salesforce from a design or service-design perspective, including navigating workflows and data structure • Ability to work full-time hours in the Eastern Time (ET) zone • At least five years of experience working as a designer on product teams in a professional working environment • Experience mapping and driving systemic improvements within complex service environments • Experience designing, testing, and implementing digital services • Experience designing with web and responsive user interface best practices • Legal authorization to work in the United States • Ability to meet other requirements for applicable government contracts • Work authorization that does not require visa sponsorship now or in the future • May be subject to a government background check or security clearance, depending on the contract • Relentlessly curious mindset and ability to quickly learn new knowledge • Systems-thinking and user advocacy • Resourceful, reliable, organized, and detail-oriented • Ability to think strategically about trade-offs and short-term versus long-term benefits • Ability to build strong collaborative relationships with internal teams and external partners • Adaptive, empathetic, and positive mindset • Excellent communication skills

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Disability, life, and accidental death insurance at no cost • Vacation, holidays including Juneteenth, and floating holidays • 12 paid federal holidays each year • Performance-based annual bonus for eligible employees • Paid parental leave plus weekly meals delivered to your home • Wellness program with physical, mental, and emotional health resources and support tools • Virtual doctor visits with no copay, depending on available providers • Extended unpaid sabbatical leave after continuous service • 401(k) match of 4% of salary • Remote-first environment with flexible work • Company laptop and home office setup assistance • Monthly reimbursement for eligible home office utility expenses • Internal training programs and professional development resources • LinkedIn Learning access and annual allowance for courses, tuition, and certifications • Referral bonus • Pre-tax commuter programs when applicable • Collaborative and remote-friendly team environment

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