Vice President of Product Management

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Nava

501 - 1000 employees

Founded 2015

🏛️ Government

☁️ SaaS

🌍 Social Impact

Government • SaaS • Social Impact

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Set and own the strategy for how Nava's Product practice adopts AI, including identifying opportunities, sponsoring pilots, scaling what works, and embedding AI-informed workflows across product teams • Lead Nava's point of view on AI in government product delivery, including how product competency is evolving as AI blurs the lines between product, design, and engineering • Shape how AI products and services are developed and governed in regulated public-sector environments • Keep the practice at the forefront of how modern product teams work, translating emerging methods into repeatable capabilities • Own product strategy for capabilities and solutions that differentiate Nava from competitors • Set direction for the go-to-market strategy for Nava's solutions, driving decisions and holding the work accountable end-to-end • Oversee activities to establish product-market fit for new offerings and reusable assets • Decide where the practice should invest to grow its expertise, methods, and capabilities • Translate delivery insight into opportunity shaping and Nava's competitive positioning • Contribute product expertise to growth opportunities including organic expansion and formal procurements • Identify and staff subject matter experts from the Product practice to support business development proposals • Ensure teams apply Nava's cross-functional delivery model to build modern, user-centered products that achieve strong client outcomes • Partner with portfolio VPs/directors and program managers in Program Delivery to ensure smooth delivery and effective staffing across contracts • Serve as a senior escalation point for product management performance and delivery concerns • Set the standards of excellence, leveling, and career direction for product management and policy strategy at Nava • Lead Product Directors who carry day-to-day management, mentoring, staffing, and development across the practice • Accountable for retention, engagement, performance, and a healthy leadership pipeline • Foster a culture of ownership, learning, and continuous improvement • Partner with the Chief Delivery Officer and executive leadership on product strategy and the direction of the practice • Build trusted relationships with senior client stakeholders where product leadership is the differentiator • Represent Nava externally as a credible voice on product delivery and AI in government

🎯 Requirements

• 10+ years in product management, with at least 5 years leading product leaders (not only individual contributors) • Experience leading a large team or department through hiring, staffing, performance management, and career development • Proven success establishing product-market fit and shaping go-to-market strategy for new products and platforms • Strong analytical, strategic-thinking, and problem-solving skills • Excellent leadership, communication, and interpersonal skills • Experience with agile methodologies and modern product management practices. • Demonstrated AI leadership in a product organization: setting and executing AI strategy, scaling AI workflows across multiple product teams, and building AI products • Experience in digital services, software delivery, or government modernization programs • Experience leading billable or client-deployed staff in a professional services model • Experience working across federal, state, and/or local government programs

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

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