Client Manager – Large Group

🕒 February 27

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤝 Client Partner

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nava Benefits

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏥 Healthcare

💼 Consulting

📦 Logistics

🔥 Funding within the last year

💰 $30M Series C - Nava on 2025-10

Healthcare • Consulting • Logistics

Nava Benefits is a modern employee benefits broker that pairs elite benefits advisors with an AI-powered SaaS platform (HQ) to simplify benefits administration, streamline renewals, and provide 24/7 support to employees and their families. The company helps HR teams save time, lower healthcare costs, centralize benefits documents, run audits and benchmarking, and offer AI-driven, self-serve member support and plan decision tools. Nava emphasizes alternative health plan strategies (self-funding, PBMs, captives) and positions itself as a tech-enabled extension of HR.

📋 Description

• Manage a portfolio of California large group employer clients (100–2,000 lives) • Serve as a trusted advisor and proactively address client needs throughout the plan year • Lead annual service plan execution, including renewals, open enrollment, compliance support, vendor deployment, and member education • Design creative, consultative benefit solutions based on knowledge of the California marketplace, alternative funding arrangements, carriers, and products • Develop and deliver renewal presentations, financial reporting, budget reviews, and education sessions for clients and members • Collaborate with internal teams and vendor partners to streamline day-to-day servicing • Ensure exceptional service delivery and strengthen Nava's client success capabilities • Foster executive-level relationships with client leaders • Consistently deliver novel benefit solutions and create superfan clients

🎯 Requirements

• Bachelor's Degree in a business-related field and/or equivalent education • 7-15 years of employee benefits experience with a brokerage • Minimum of 5+ years of recent experience independently managing accounts with minimal guidance or AE/Consultant support • Recent experience supporting California large employer groups (100-2,000 lives) • Strong knowledge of large group plans and products • Strong knowledge of financial arrangements and health products including fully insured, level & self funded, captives • California Health Insurance License required • Strong Excel, PowerPoint, Google Suite, written and communication skills • Comfortable public speaking, including presenting renewal information, financials, open enrollment meetings, and webinar recordings • Benefits brokerage experience required • Willingness to travel to California for in-person client meetings for candidates not based in California

🏖️ Benefits

• Medical insurance, including a $0 premium HDHP plan for individuals • Dental insurance • Vision insurance • Telehealth and Virtual Primary Care Visits • OneMedical membership • Wellhub • $50 monthly benefit to improve mental or physical health • Stock options • 401(k) with a $2,000 match • FSA • HSA • Access to Origin Financial • Flexible PTO • 12 weeks of paid parental leave with 2 weeks of transition time • $50 monthly connectivity reimbursement • Company-paid short-term disability insurance • Company-paid long-term disability insurance • Company-paid life insurance • Voluntary supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage • $1,000 home office setup stipend • Employee Assistance Program (EAP) • Remote-first work arrangement • Access to Nava's AI-powered benefits platform • Collaborative, inclusive culture with autonomy to thrive