Pro Consultant

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Navan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

✈️ Travel

📦 Logistics

💼 Consulting

Travel • Logistics • Consulting

Navan is a company offering comprehensive business travel solutions and expense management services, aimed at optimizing corporate travel programs. Their platform caters to small businesses and large enterprises by providing tools for managing travel bookings, company cards, and expenses. Navan enhances financial visibility and control through automated expense categorization and reporting, while empowering employees with easy booking and expense tracking capabilities. The platform supports seamless integration with existing financial systems and emphasizes sustainability in travel. Navan is trusted by thousands of companies globally and enhances productivity through its AI-powered insights and user-friendly interface.

📋 Description

• Build client relationships and understand client needs while delivering high-touch service • Provide consistently high service tailored to individual client requirements • Manage workload and meet client and internal deadlines • Service different client industry sectors across the wider business • Provide innovative, consultative travel solutions • Use R&M and Navan technology and share knowledge with clients and team members • Deliver air, rail, car rental, ferry, black car, and charter reservations • Manage a full client portfolio to R&M and Navan standards • Build meaningful internal and external relationships • Identify and implement opportunities to add value to bookings • Apply fare types and ticketing methods while maintaining knowledge of industry innovations • Work with the International Fares Desk to identify cross-market and local inventory differences • Procure hotel rates using GDS and non-GDS channels and supplier relationships • Monitor bookings for additional savings through trip completion • Apply client policy to drive compliance and enhance traveller experience • Oversee client experience using mixed-mode booking tools and provide first-line support for offline/online bookings • Provide cost-effective travel solutions and comply with client policies and guidelines • Achieve SLAs for all accounts • Interact regularly with overseas colleagues • Apply quality-control procedures in line with company and GREC requirements • Achieve individual and team-based business objectives

🎯 Requirements

• Previous VIP experience is preferred • Skills assessment results will be considered • Exceptional telephone manner and written skills • Demonstrated ability to use available resources effectively to complete tasks by agreed deadlines • Proven experience in a core business travel environment • Fully conversant with one or all GDS systems: Sabre, Galileo, Amadeus • Experience with mixed mode booking tools and first-line product support for offline/online bookings • Comprehensive knowledge of the travel industry and market products, including different aircraft types and cabins • Knowledge of Low-Cost Carriers and their available products • Fully conversant with rail, black car, LCC, and OTA booking systems • Team-player approach in an office environment • Experience using MS software packages • Ability to build exceptional rapport with all clients • Excellent attention to detail • Enthusiastic approach and willingness to learn • Willingness to independently attend and complete all relevant training • Ability to achieve individual and team-based business objectives

🏖️ Benefits

• No benefits, perks, or compensation extras are specified in the posting