Intake Specialist I

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Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Place phone calls to new and existing Specialty Pharmacy patients • Enroll patients into specialty services, including patient care management, copay assistance programs, and billing information • Answer inbound calls from patients, prescribers, and other healthcare professionals • Contact doctors to obtain necessary information • Manage assigned workflow queues • Accurately document information and set up prescription orders • Translate prescription and patient information into pharmacy dispensing software • Assist providers and insurance companies in triaging prior authorizations • Assist other facility areas with pharmacy technician-type duties as needed • Act in accordance with applicable federal and state laws and ethical standards • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED • Some college preferred • National CPhT and/or registration/licensure required per employee’s residing state’s requirements • Minimum two years pharmacy support experience or healthcare environment experience preferred • Ability to work scheduled hours; shifts may vary based on department needs • Availability during operating hours of 8am to 7pm Monday through Thursday and 8am to 6pm on Friday • Participate in, adhere to, and support compliance program objectives • Ability to consistently interact cooperatively and respectfully with other employees • Must reside in an eligible US location; remote work is unavailable to residents of Alaska, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, Vermont, Washington DC, West Virginia, and Wyoming

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account