IT Governance Analyst

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Logo of Navitus Health Solutions

Navitus Health Solutions

1001 - 5000 employees

Founded 2003

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Ensure all environments are managed and maintained to meet service level agreements. • Evaluate effectiveness of IT controls to ensure they adequately mitigate risks and comply with requirements. • Continuously monitor and evaluate the effectiveness of IT governance processes and controls to provide recommendations to enhance efficiency, effectiveness, and compliance. • Identify and recommend process improvements to promptly resolve reoccurring problems with technical and business leads. • Report barriers to resolution of Incidents, Service Requests, Problem Management, Change Management by identifying and addressing underlying problems with technical and business leads. • Participate in incident response activities by coordinating with relevant stakeholders and holding corrective actions reviews to prevent future occurrences. • Develop, maintain, lead and communicate Major Incident Management processes, and delivery.

🎯 Requirements

• Associate’s degree in the field of computer science or equivalent work experience required. • ITIL Certification preferred. • 1-3 years technical experience in the field of information technology or computer science. • Experience leading a team of analysts managing an Enterprise Service Suite. • Proven analytical and problem-solving abilities. • Proven techniques in Business Process Mapping. • Experience working with business subject matter experts eliciting process details and work instructions. • Demonstrable experience in requirements gathering and documentation. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Knowledge of ITIL framework. • Knowledge of Agile framework. • Participate in, adhere to, and support compliance program objectives. • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefits

• Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!

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