Supervisor, Account Management Training & Enablement

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🔥 0 minutes ago

🥔 Idaho – Remote

🥔 Idaho – Remote

💵 $67.7k - $81.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Coach, mentor, and manage Account Management Trainers; set priorities and performance expectations aligned to business goals. • Provide guidance and support to team members to ensure high performance and professional growth. • Define onboarding and ongoing learning programs while actively contributing to curriculum design, content development, and training delivery. • Ensure training materials, work instructions, and resource repositories are accurate, standardized, and maintained. • Partner cross-functionally to align training with tools, workflows, and process changes while supporting adoption of key initiatives. • Oversee coaching frameworks and provide direct support for complex development needs and performance gaps. • Serve as the liaison between training and business teams to align priorities and share outcomes. • Monitor training effectiveness and lead improvements to enhance consistency, efficiency, and impact. • Other duties as assigned.

🎯 Requirements

• Bachelor’s degree in business, education, healthcare administration, or related field, or equivalent work experience, required. • 5+ years of experience in training, enablement, account management, or healthcare operations required. • 1–2 years of people leadership experience preferred. • Experience designing and delivering training programs for operational teams required. • Prior experience balancing individual contributor responsibilities with team leadership strongly preferred. • Experience with process improvement, workflow design, or operational transformation initiatives preferred. • Participate in, adhere to, and support compliance program objectives. • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!