Regional Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $115k - $122k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Platform Science

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🚗 Transport

☁️ SaaS

🏢 Enterprise

Transport • SaaS • Enterprise

Platform Science is a technology company providing innovative fleet management solutions for the transportation industry. The company offers a comprehensive platform that integrates various driver applications and back-office tools to enhance productivity, safety, and compliance for enterprise fleets. Their solutions include navigation, compliance and driver safety tools, as well as analytics and data management services. Platform Science's marketplace allows for integration with a wide array of partner solutions, offering flexibility in fleet management. It is trusted by leading enterprise fleets for streamlining operations and improving driver and vehicle performance.

📋 Description

• Develop trusted relationships with executive and operational stakeholders across assigned accounts. • Understand customer business goals, operational challenges, and long-term technology strategies. • Serve as the primary point of contact throughout the customer lifecycle. • Help customers maximize adoption of Platform Science solutions and applications. • Lead regular business reviews focused on measurable outcomes and ROI. • Ensure customers realize ongoing value from their investment. • Proactively monitor account health and mitigate renewal risks. • Identify expansion opportunities through upselling, cross-selling, and additional platform capabilities. • Partner with Sales on commercial strategies that support customer growth. • Represent customer feedback internally. • Collaborate closely with Product, Engineering, Support, and Implementation teams to improve the customer experience. • Help influence future platform enhancements based on customer needs.

🎯 Requirements

• 5+ years of experience in Account Management, Customer Success, Strategic Account Management, or Enterprise SaaS Sales. • Experience managing mid-market or enterprise customer relationships. • Proven success driving customer retention, renewals, and account growth. • Comfortable presenting to executive stakeholders and leading strategic customer conversations. • Bachelor's degree in Business, Communications, Logistics, or a related field, or equivalent professional experience.

🏖️ Benefits

• Medical, dental, and vision insurance • Life insurance and AD&D • Short- and long-term disability coverage • 401(k) • Paid vacation, sick time, and company holidays • Six weeks of paid parental leave • Bonus and equity opportunities (where applicable)