HRSD Consultant

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🔥 3 hours ago

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NBCUniversal

10,000+ employees

Founded 2004

📱 Media

Media • Entertainment

NBCUniversal is a leading global media and entertainment company known for creating and distributing content across a variety of platforms. With over 100 years of experience, it is a part of Comcast and encompasses brands like Peacock, NBC Sports, and many others to educate, entertain, and empower audiences around the world. The company is involved in television broadcasting, film production, and theme parks, and is also recognized for its initiatives in technology and corporate social responsibility. NBCUniversal is committed to innovation and social impact, making it a vibrant workplace for media and tech professionals.

📋 Description

• Oversee an efficient and effective candidate hiring process across interview, offer letter, and pre-employment stages • Liaise between candidates, business partners, and hiring teams throughout interview and pre-boarding • Promote a positive and inclusive culture through each candidate touchpoint • Resolve complex stakeholder and candidate inquiries with innovative solutions • Advise candidates and hiring managers on their needs and interactions • Drive operational outcomes and positive change across processes and systems • Manage a large volume of tasks while maintaining focus and quality control • Use CRM technology to facilitate communication, enhance service delivery, and resolve issues • Evaluate workflows and recommend operational and process improvements • Maintain systems and data integrity throughout the hiring process • Ensure regulatory and company-specific compliance, reporting, and documentation accuracy • Support special projects involving process optimization and candidate experience enhancements • Collaborate with HR, hiring managers, senior leadership, and cross-functional teams

🎯 Requirements

• 2–5 years of relevant work experience • Proven exceptional customer service experience • Outstanding attention to detail and accuracy • Ability to manage multiple tasks and prioritize in a fast-paced environment • Strong problem-solving and continuous improvement skills • Demonstrated ability to drive operational outcomes • Ability to work effectively in a team environment with a positive, solution-focused attitude • Ability to listen, adapt, and influence others effectively • Ability to communicate professionally and tactfully across all organizational levels • Ability to leverage CRM technology • Ability to evaluate workflows and recommend process improvements • Ability to maintain systems and data integrity • Ability to comply with regulatory and company-specific requirements • Bachelor's Degree preferred; coursework and experience or extensive related professional experience may also be considered

🏖️ Benefits

• Base pay within the posted range • Bonus eligibility for most non-sales positions • Benefits for eligible employees • Personalized support options, expert guidance, and always-on tools supporting employees physically, financially, and emotionally

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