Clinical Success Consultant

Job not on LinkedIn

🔥 2 minutes ago

⛰️ Colorado, Iowa, +6 more states – Remote

⛰️ Colorado – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote 🌶️ New Mexico – Remote 🌾 North Dakota – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote

💵 $110k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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RapidAI

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

RapidAI is a company that provides AI-powered clinical decision support software, focusing on improving patient outcomes in healthcare, particularly for conditions like stroke, aneurysm, and pulmonary embolism. Their technology is designed by clinicians to enhance speed, accuracy, scalability, and security of diagnosis and treatment. RapidAI offers a suite of products and solutions that help hospitals and healthcare providers make faster, more accurate triage and transfer decisions. With solutions that integrate with existing hospital workflows, RapidAI enhances clinical trials and improves patient care and efficiency.

📋 Description

• Support internal users and external customers with product training, disease-specific program knowledge, and care-milestone expertise • Guide hospital customers through onboarding and launches for Rapid mobile, web app, Insights, and new products • Maintain relationships with hospital stakeholders as the primary contact for inquiries and product support • Design and develop end-to-end workflows for disease-specific content • Track AHA guidelines, industry standards, and disease-specific workflow trends • Monitor and analyze hospital usage, mobile adoption, and workflow data to identify issues and optimization opportunities • Analyze customer adoption issues and competency gaps, then design interventions • Use data analytics for territory analysis and create and present Quarterly Business Reviews • Develop client success stories and testimonials • Collaborate with sales on renewals, upselling, and cross-selling • Contribute to cross-functional Clinical Success projects

🎯 Requirements

• BS/MS in Nursing • 3+ years of disease-specific leadership or hospital customer success experience • Strongly preferred neurovascular leadership, preferably as a stroke program coordinator or manager • 5 years of disease-specific acute clinical care experience, including Stroke, PE, STEMI, or emergency department leadership • Previous medical device/SaaS clinical experience is a bonus • Advanced disease-specific certification such as SCRN or CCRN is strongly preferred • Proficiency in Microsoft Office, including PowerPoint, Excel, and Word • Ability to aggregate and analyze data for decision-making and presentations • Exceptional customer-facing and presentation skills • Ability to navigate ambiguity and manage multiple projects • Flexibility to adapt to changing work environments • Ability to work in a team-oriented environment • Hands-on, detail-oriented problem-solving approach • Willingness to work with new tools and technology • Must be physically located in MN, IA, CO, NM, NE, KS, AR, North Dakota, or South Dakota • Ability to travel at least 25% within the assigned territory

🏖️ Benefits

• Salary range of $110,000–$125,000 per year • Potential eligibility for equity awards • Potential eligibility for short-term incentives