Renewals Associate

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ncontracts

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

☁️ SaaS

📋 Compliance

🏦 Banking

💰 Private Equity Round - Ncontracts on 2015-05

SaaS • Compliance • Banking

Ncontracts is a provider of integrated risk and compliance management software and services focused on financial institutions. Their SaaS platform offers enterprise risk management, compliance management (including AI-powered regulatory research and complaint categorization), vendor/third‑party risk management, audit and findings management, business continuity, cybersecurity assessments, and lending compliance (CRA, HMDA, 1071). Ncontracts serves banks, credit unions, mortgage lenders, fintechs and wealth managers, combining attorney-created knowledge bases, AI tools, and implementation/support services to help institutions manage regulatory obligations and third‑party risk.

📋 Description

• Manage a portfolio of client renewals end-to-end each month • Identify and help mitigate renewal roadblocks at an early stage • Ensure successful, on-time completion of renewal processes and contract execution • Trigger introductory emails at least 60 days before client renewal dates • Send agreements to clients via DocuSign • Ensure timely follow-ups for all client renewals • Schedule and facilitate client meetings as needed • Record all client communications in Salesforce • Promptly escalate non-responsive or disengaged clients • Populate the tracking tool with all updates • Finalize renewals by updating NetSuite and Salesforce

🎯 Requirements

• Highly proactive, “can-do” attitude • Strong written and verbal communication skills • Solid critical thinking/problem-solving skills • Experience in successfully leveraging AI tools including Claude, ChatGPT, etc. • Intermediate Excel skills • Ability to successfully manage multiple priorities simultaneously • 2+ years of related experience • Legally authorized to work in the United States • Must answer whether employment visa sponsorship will be required

🏖️ Benefits

• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws • 11 paid holidays • Community and social events • Mental Health Benefits • Medical, Dental and Vision insurance • Company-paid Group Life Insurance • Company-paid Short- and Long-Term Disability • Flexible Spending Account & Health Savings Account • Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice • Pet Insurance • 401(k) with company match with eligibility on Day 1 of employment • 2 Paid Volunteer Time Off Days • Career growth and promotion opportunities • Fun, fast-paced work environment