Senior Product Manager, GRC

🔥 54 minutes ago

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Ncontracts

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

☁️ SaaS

📋 Compliance

🏦 Banking

💰 Private Equity Round - Ncontracts on 2015-05

SaaS • Compliance • Banking

Ncontracts is a provider of integrated risk and compliance management software and services focused on financial institutions. Their SaaS platform offers enterprise risk management, compliance management (including AI-powered regulatory research and complaint categorization), vendor/third‑party risk management, audit and findings management, business continuity, cybersecurity assessments, and lending compliance (CRA, HMDA, 1071). Ncontracts serves banks, credit unions, mortgage lenders, fintechs and wealth managers, combining attorney-created knowledge bases, AI tools, and implementation/support services to help institutions manage regulatory obligations and third‑party risk.

📋 Description

• Lead customer discovery through interviews and data analysis to deeply understand compliance and risk management workflows, pain points, and unmet needs • Own product roadmap and backlog for your product area, making prioritization decisions that balance customer value, technical feasibility, and business impact • Write comprehensive scoping and positioning documents, PRDs and product specifications that give Engineering clear context on the problem, success criteria, and requirements • Create detailed user stories, acceptance criteria, and mockups/wireframes in collaboration with UX • Partner closely with Engineering throughout development - clarifying requirements, making trade-off decisions, reviewing implementations, and ensuring quality • Drive product decisions for AI-powered capabilities within your domain, determining how we leverage intelligence to improve customer outcomes • Conduct competitive analysis and market research to identify opportunities and inform product strategy • Define success metrics for features and track adoption, usage, and customer outcomes post-launch • Collaborate with Director of Product Operations on launch planning and cross-functional coordination • Play a key role in GTM activities: craft positioning and messaging, create sales enablement materials, assist in the development of customer communications • Work closely with Sales to support enterprise deals, gather competitive intelligence, and understand customer objections • Partner with Customer Success to drive feature adoption, gather feedback, and identify expansion opportunities • Write customer-facing documentation including release notes, help articles, and feature announcements • Present product updates and demos to internal stakeholders and customers • Serve as the voice of the customer internally, ensuring product decisions reflect real-world needs.

🎯 Requirements

• 7+ years of product management experience in B2B SaaS, with demonstrated success shipping products that drive measurable customer outcomes — not just launching features, but owning the full arc from discovery to adoption • Proven track record of owning product strategy and roadmap in complex enterprise software environments • Strong customer discovery skills with ability to synthesize insights into actionable product decisions • Demonstrated ability to exercise independent judgment in determining methods and approaches on new or ambiguous assignments — you don't wait to be told how to solve a problem you haven't seen before • Demonstrated success leading GTM activities including positioning, enablement, and launch execution • Superior analytical skills with experience using product analytics tools (Pendo, Amplitude, or similar) • Outstanding communication skills - ability to influence stakeholders at all levels and clearly articulate complex problems and solutions.

🏖️ Benefits

• A fun, fast-paced work environment • Responsible PTO Plan that meets or exceeds state and local medical and family leave laws • 11 paid holidays • Community and social events to keep you connected and engaged • Mental Health Benefits • Medical, Dental and Vision insurance • Company-paid Group Life Insurance, Short- and Long-Term Disability • Flexible Spending Account & Health Savings Account • Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice • Pet Insurance • 401 (k) with company match with eligibility on Day 1 of employment • 2 Paid Volunteer Time Off Days • And much more!