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Field Service Technician II

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Logo of NCR Atleos

NCR Atleos

10,000+ employees

Founded 2021

🏦 Banking

đź’ł Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

đź“‹ Description

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems • Execute system resets, configuration checks, and minor component replacements • Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites • Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments • Deliver, replace, and return spare or defective parts while documenting usage • Record time worked, completed tasks, and service outcomes in service management tools • Follow service procedures, safety guidelines, and site-specific requirements • Escalate unresolved or complex issues to higher-level technical support teams • Provide status updates and participate in scheduled service coordination touchpoints

🎯 Requirements

• High school diploma or equivalent • Local candidate to specific geographic area • Authorized to work in the US • At least 19 years of age • 1+ years of experience in field service, technical support, or maintenance roles; professional, contract, or academic experience applicable • Basic working knowledge of relevant mechanical, electrical, or IT systems • Ability to follow written procedures, safety requirements, and work instructions • Ability to accurately track and report time worked in an hourly environment • Valid driver’s license with an acceptable driving record and ability to travel to field sites • Ability to complete background checks, safety training, and required certifications, as applicable

🏖️ Benefits

• Flexible work • Paid training • Medical Insurance (full-time employee benefits) • Dental Insurance (full-time employee benefits) • Life Insurance (full-time employee benefits) • Vision Insurance (full-time employee benefits) • Short/Long Term Disability (full-time employee benefits) • Paid Vacation (full-time employee benefits) • 401k (full-time employee benefits)

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