Field Service Technician II

🕒 June 30

🧀 Wisconsin – Remote

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💵 $40.8k - $59.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

👻 Ghost score 45%

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Logo of NCR Atleos

NCR Atleos

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Perform customer installation, maintenance, and service calls promptly and effectively • Service electromechanical equipment such as ATMs and self-checkout systems within an assigned territory • Perform maintenance repair and system overhauls • Manage network faults and traffic, configuration, security, and remote system access • Organize and triage customer issues • Provide first-line customer response and identify appropriate solutions • Build long-term customer relationships and represent the NCR Atleos brand • Participate in formal, virtual, and hands-on training

🎯 Requirements

• Local candidate to specific geographic area • Authorized to work in the US • At least 19 years of age • Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements • PC skills, basic electronic skills, and operating system familiarity • Ability to perform essential functions of the job with or without a reasonable accommodation • Ability to travel for prolonged periods, driving several hours per day • Availability for rotating and weekend shifts • Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance • Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects of varying size • Familiarity with large servers, mainframe computers, and imaging software (preferred) • A+ Certification, CompTIA, N+ Certification (preferred) • One or more years of related experience (preferred)

🏖️ Benefits

• Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k • Formal training provided through NCR Atleos • Virtual and hands-on classroom training • Dedicated teachers, mentors and coaches • Learning and capability development opportunities

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