Salesforce Administrator

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NetBrain Technologies Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

🤖 Artificial Intelligence

🏢 Enterprise

📡 Telecommunications

💰 $40M Venture Round on 2014-04

Artificial Intelligence • Enterprise • Telecommunications

NetBrain Technologies Inc. is a leading provider of AI-powered network automation solutions. The company specializes in proactive network operations and troubleshooting, offering a platform that simplifies network discovery, automates remediation, and ensures network observability. NetBrain's innovative features include AI Co-Pilot, no-code automation, dynamic mapping, and preventive automation tools that assist in network diagnostics and safe change management. Trusted by numerous Fortune 500 companies, NetBrain serves a wide range of industries including cloud operations, security operation centers, and network architects, providing solutions that address network challenges such as outage prevention, risk mitigation, and compliance. The company also offers extensive resources for training and professional development through NetBrain University.

📋 Description

• Support multiple concurrent Salesforce initiatives by configuring and maintaining the platform • Administer and enhance Salesforce functionality using declarative tools such as Flow • Assist in managing CPQ by maintaining product configurations • Experience with system integrations, including the ability to manage and support integrated applications • Collaborate with users and stakeholders to gather enhancement requests • Support user experience improvements by configuring Lightning pages • Perform system testing to validate configurations and ensure data integrity • Troubleshoot issues, perform root cause analysis, and resolve bugs • Maintain data quality, security, and access controls • Document configurations, processes, and user guides • Assist with release management, deployments, and sandbox testing activities

🎯 Requirements

• 2–4 years of hands-on experience administering Salesforce • Strong understanding of Salesforce platform capabilities, including Sales Cloud and/or Service Cloud. • Strong understanding of the Opportunity sales cycle and sales processes. • Experience with declarative automation tools such as Flow (preferred) • Familiarity with Salesforce CPQ, including product setup, pricing rules, and approval processes (preferred). • Working knowledge of data management practices, including data imports, exports, and data quality maintenance. • Experience managing user access, sharing rules, roles, profiles, and permission sets. • Agentforce and Data Cloud knowledge is a plus. • Strong troubleshooting and problem-solving skills with the ability to support end users. • Ability to gather business requirements and translate them into scalable Salesforce solutions. • Excellent communication skills and ability to collaborate with cross-functional teams.

🏖️ Benefits

• 401k • medical/dental coverage • comprehensive benefits package • bonuses