Associate Renewals Specialist

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NetDocuments

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

🤝 B2B

⚖️ Legal

☁️ SaaS

B2B • Legal • SaaS

NetDocuments is a leading cloud-based document management platform designed specifically for legal professionals. The platform enhances productivity by providing tools for document organization, collaboration, and automation, while ensuring high levels of security and compliance. With features like AI-driven apps, real-time messaging, and seamless integrations with applications like Microsoft 365 and DocuSign, NetDocuments empowers law firms and corporate legal teams to streamline their operations and effectively manage their documents.

📋 Description

• Own a B2B renewal portfolio and maximize subscription/SaaS recurring revenue through accurate, timely renewals • Meet and exceed quarterly renewal quotas • Forecast the renewal portfolio accurately and explain forecasts to the manager • Use Salesforce.com and other systems to build quotes, capture customer details, reprice, upsell/cross-sell, manage renewals, and generate leads • Establish cyclical renewal relationships with customers • Educate customers on products, pricing, contract terms, and renewal-related topics • Deliver a world-class customer service experience that drives loyalty and satisfaction • Work autonomously while collaborating with the Renewal Team and other departments • Report to the Renewals Manager

🎯 Requirements

• At least 5 years of prior experience working in SaaS Renewals, Customer Success, Customer Support, Sales, SDR/BDR, and/or Customer Service • At least 3 years of prior experience with Salesforce.com or a similar CRM/pipeline management tool • Good numeracy skills, including intermediate or better familiarity with MS Excel • High level of attention to detail with moderate comfort working with numbers • Multi-tasking and problem-solving skills • Good written and verbal communication skills • Comfortable working autonomously while remaining an engaged and supportive team member • Bachelor's degree in business, marketing, or related field is preferred, not required • Preferred working hours of 8:00 am MT–5:00 pm MT

🏖️ Benefits

• 90% of healthcare premiums company covered • HSA company contribution • 401K match at 4% with no vesting period • Potential for twice a year merit increases • Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays • Authenticity and accountability from leadership • Connection, access, and mentorship from exceptional leaders • Growing company with opportunities for advancement