Senior Product Operations Lead – Program Manager, Content Experience Innovation

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚡️ Product Operations

👻 Ghost score 10%

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Logo of Netflix

Netflix

10,000+ employees

Founded 1997

📱 Media

👥 B2C

Media • B2C

Netflix is a global streaming entertainment company and content producer whose stated mission is "to entertain the world. " It operates a consumer-facing subscription platform offering on-demand TV shows, films, and original programming, and also runs a public careers site emphasizing culture, inclusion, and hiring accommodations. The provided text highlights Netflix’s focus on recruiting talent worldwide, its work-life and culture pages, and its public-facing employer materials.

📋 Description

• Define, document, and maintain ways of working and standards for product development • Run planning, OKRs, QBRs, and other core operating cadences • Coordinate inputs, timelines, and deliverables into clear, actionable, decision-ready leadership readouts • Manage intake and prioritization, roadmap, and launch calendar • Maintain visibility into in-flight, upcoming, and at-risk work • Drive stakeholder communication and alignment across Product, Engineering, and cross-functional teams • Maintain a trusted source of truth for plans, decisions, and outcomes • Design and build scalable systems, workflows, and tooling • Leverage AI and automation to reduce manual effort and improve efficiency • Identify operational opportunities and drive product-development improvements • Partner with New Content Exploration and Product and Tech teams on innovation roadmap initiatives • Lead complex cross-product programs through significant change • Partner with senior leadership on transformation vision and opportunities

🎯 Requirements

• 10+ years of Product Operations, Product or Program Management, Business Operations, or related experience in a product-driven organization • Track record of designing and scaling operational processes, rhythms, and systems in fast-moving, ambiguous environments, with a high degree of autonomy • Fluency with operating cadences such as planning, OKRs, and QBRs • Ability to turn messy inputs into clean, decision-ready outputs • Strong attention to detail and ability to connect projects and programs to company and team goals • Ability to build tooling and workflows that create leverage, including practical use of AI and automation • Judgment to identify and prioritize operational improvements across a product development lifecycle • Strong cross-functional partnering skills across Product, Engineering, TPM, Design, and non-technical teams • Fluency with product/ops tooling such as Jira and Airtable • Outstanding written and verbal communication • Content discovery, merchandising performance management, or recommendation systems domain experience preferred

🏖️ Benefits

• Annual salary compensation structure with no bonuses • Option to choose compensation allocation between salary and stock options • Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs • Full-time hourly employees accrue 35 days annually for vacation, holidays, and sick paid time off • Full-time salaried employees are immediately entitled to flexible time off

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