Product Education Specialist – Instructional Designer, Technical Writer

Job not on LinkedIn

🔥 22 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $60.8k - $76k / year

⏰ Full Time

🟢 Junior

🔏 Technical Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Net Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1993

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

Net Health is a healthcare software company that provides specialized electronic health record (EHR/EMR) systems and advanced analytics for wound care, rehab therapy, value-based care, and occupational health. With over 30 years of experience, Net Health offers SaaS-based EHR solutions, predictive and clinical analytics, patient engagement tools, and system integrations designed to improve clinical outcomes, streamline workflows, ensure compliance, and optimize financial performance for healthcare providers across care settings.

📋 Description

• Partner with stakeholders to create engaging content that maximizes learning impact • Design content structures and learning methods for blended, e-learning, instructor-led, and virtual classroom solutions • Develop training materials across varied formats and delivery methods • Apply adult learning best practices • Review, quality-check, and update learning programs based on feedback • Assess design impact and recommend best-practice improvements • Set up and manage courses in the Net Health Learning Management System • Build eLearning modules, job aids, instructional decks, storyboards, and video scripts • Use product usage and adoption data to identify client friction and design micro-learning videos, in-app guides, walkthroughs, and tooltips • Track guide and content performance to prioritize work and demonstrate impact • Maintain learning materials using adoption data and learner feedback • Support knowledge base and in-app content structure, taxonomy, and editorial quality • Edit SME and departmental content for consistent style, structure, and terminology • Partner with product management and engineering on product changes and documentation standards • Document APIs, JSON, authentication protocols, webhooks, system integrations, data flows, and SaaS interoperability • Use documentation-as-code practices and identify automation opportunities • Apply basic HTML, CSS, and JavaScript to format and publish content

🎯 Requirements

• 1-3 years of experience in instructional design, covering all phases of the design life cycle • Experience developing and delivering classroom and virtual instructor-led training • Experience with eLearning development tools such as Adobe Captivate, Camtasia, Lectora, and Articulate 360 • Proficiency with MS Word, PowerPoint, Excel, or equivalent tools • Strong written, verbal, and interpersonal communication skills for technical and non-technical audiences • Working knowledge of REST APIs, JSON, authentication protocols, and webhooks • Basic working knowledge of HTML, CSS, and JavaScript • Ability to evaluate API-based integrations and recommend technical documentation and content delivery best practices • Understanding of system integrations, data flows, and interoperability between SaaS platforms • Knowledge of documentation-as-code, version control, publishing workflows, and content automation • Ability to translate technical requirements into documentation standards, implementation recommendations, and customer-facing guidance • Ability to manage multiple priorities in a fast-paced, geographically dispersed team • Discretion with confidential information, including pre-release product details • Bachelor's degree in Instructional Design, Instructional Technology, Education, Distance Learning, Human Performance Technology, or a related field

🏖️ Benefits

• Work-from-anywhere environment • Unlimited PTO • Comprehensive benefits package • Employee resource groups • Casual dress code • Prioritized employee wellness • Diversity and inclusion initiatives • A Voice program • New hire support • Career development • Educational assistance • Employee referral bonus • Progressive parental leave