Learning / Change Specialist – SIAM Change Management

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $100k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NetImpact Strategies Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

NetImpact Strategies Inc. is a leading provider of digital transformation services, specializing in cybersecurity, software development, and strategic consulting. The company focuses on helping organizations modernize their IT infrastructures and improve operational efficiencies through innovative solutions and methodologies. With a mission-centered approach, NetImpact drives change by leveraging advanced technologies and best practices to enhance client capabilities and mission success.

📋 Description

• Develop change impact assessments and adoption plans for approved SIAM processes and ITSM workflows • Translate service governance, ownership, escalation, and workflow changes into practical role-based guidance • Create communications, briefings, job aids, and targeted training for service teams and stakeholders • Support readiness assessments, stakeholder engagement, change networks, and reinforcement activities • Coordinate with the SIAM lead and ServiceNow engineers to align materials with approved operating procedures • Collect feedback and measure adoption, process compliance, and recurring points of friction • Recommend targeted coaching or communication adjustments while preserving government change approval authority • Help service providers and end users adopt coordinated IT service processes, governance, and workflow changes • Collaborate with operational and technical partners to deliver dependable services and measurable user outcomes

🎯 Requirements

• Bachelor’s degree in organizational development, communications, business, information systems, or related field; equivalent relevant experience considered • 4+ years of organizational change management, process adoption, or IT service transformation experience • Experience facilitating stakeholder engagement, impact assessments, communications, and training • Working knowledge of ITIL/ITSM processes and cross-functional service delivery • Ability to satisfy applicable customer background screening, identity credentialing, and system-access requirements • Prosci or other recognized change management certification (preferred) • Experience with ServiceNow, SIAM models, federal IT operations, and multi-provider environments (preferred) • Experience developing change adoption measures and supporting enterprise transformations (preferred)

🏖️ Benefits

• Comprehensive medical, dental, & vision insurance starting the first of the month after joining • 401(k) Plan with immediately vested employer contributions; no matching required • Generous Paid Time Off (PTO) • One additional day of paid wellness leave per calendar year • Ten federal holidays • Pet Insurance • Tuition reimbursement • Internal training programs • Company-sponsored industry certifications • Dynamic and collaborative work environment • Team building activities • Community volunteering • Quarterly HQ days • Wellness events • Happy hours • Family fun events