Records Indexing Team Lead

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🕒 April 24

🌽 Illinois, Ohio, +2 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

💳 Fintech

Government • SaaS • Fintech

Neumo is a government-focused cloud software company that provides automation and transaction platforms for state and local public agencies. Its product suite includes revenue and tax & licensing compliance, DMV systems and kiosks, court and justice case management, payments and revenue collection, land and vital records, ID verification, eSignatures, reporting/analytics, and managed IT solutions. Trusted by 4,500+ city, county, state, and federal agencies across North America, Neumo reports processing roughly 900M transactions and collecting about $44B in revenue for communities served. The company’s mission is to modernize constituent-facing government services through self-service solutions, integrated payments, and a unified cloud platform.

📋 Description

• Oversee the full indexing and tagging workflow for assigned contracts, from initial task assignment through final quality review and submission. • Serve as the first point of escalation for team members with contract-specific questions, providing clear and accurate guidance on document interpretation and indexing requirements. • Interface with our clients, County Clerks, for any specific indexing questions that require their judgement. • Assign and manage daily tasks for team members, monitoring progress to ensure deadlines are met and workloads are balanced. • Perform a final multi-point quality check on all completed work prior to submission, verifying accuracy, completeness, and compliance with contract requirements. • Identify and resolve workflow issues independently, escalating to management as needed. • Perform hands-on indexing and tagging as needed to support team capacity or to validate processes. • Track contract progress and provide regular status updates to management. • Write and maintain clear, contract-specific project spec guides that document indexing requirements, document type rules, and workflow expectations — serving as a reference for the team and a foundation for onboarding new members. • Support the onboarding and training of new team members, leveraging spec guides and hands-on guidance to ensure consistency across the team. • Continuously assess existing workflows and proactively recommend improvements for efficiency and accuracy. • Perform other duties as assigned.

🎯 Requirements

• High school diploma or equivalent required; some college coursework in a related field is a plus. • 3–5 years of experience in land records indexing, title abstracting, or a closely related field. • Working knowledge of county-level land records, including deeds, mortgages, liens, releases, judgments, plats, and related instruments, is required. • Experience interpreting legal land descriptions and document-specific title requirements is strongly preferred. • Prior experience in a lead, senior, or quality control capacity is preferred. • Proficiency with web-based data entry platforms like Microsoft Suite, particularly Excel.

🏖️ Benefits

• Neumo offers a competitive benefits and compensation package