AWS Engagement Manager

Job not on LinkedIn

🔥 14 minutes ago

🇺🇸 United States – Remote

💵 $87.4k - $266.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Own and manage customer relationships from a delivery perspective across a portfolio of AWS and Amazon Connect engagements • Provide direction, guidance, and oversight to project teams and serve as an escalation point • Ensure quality delivery, client satisfaction, security, and compliance requirements • Drive project or program direction from a product ownership standpoint • Advise customers on outcomes, value delivered, and further transformation opportunities • Participate in sales cycles, including discovery, scoping, estimating, staffing, and account growth planning • Transition customers from sales to delivery through SOW reviews, role definition, kickoff, and onboarding • Coordinate staffing with operations, staffing, and business-unit leadership teams • Drive internal initiatives involving solution delivery capabilities, enterprise delivery methodology, and reusable assets • Champion AI-enabled delivery practices • Contribute at a leadership level and support company growth and scaling • Travel up to 25% for customer projects and company events

🎯 Requirements

• 10+ years of consulting experience with solution architecture, pre-sales advisory, and client-facing leadership • 5+ years leading complex customer engagements or solution workstreams involving 15+ team members • 5+ years architecting, selling, and delivering AWS solutions • Deep expertise in contact center or AWS-based solution design, such as Amazon Connect and/or integrated CCaaS ecosystems • Proven pre-sales experience, including discovery leadership, solution mapping, scoping, estimation, and presenting technical and business value to C-level and VP-level stakeholders • Hands-on experience designing end-to-end architectures across requirements, solution blueprinting, user experience, integrations, data models, QA strategy, and go-live readiness • Strong understanding of the full SDLC and program governance • Experience managing distributed cross-functional solution teams, including developers, technical architects, business analysts, and QA resources • Experience creating SOWs, Level of Effort estimates, and Change Orders • Excellent communication and storytelling skills • Education is optional

🏖️ Benefits

• Remote and in-person work options • Flexible work culture and schedule • Travel opportunities for certain roles, anticipated up to 25% • Company town halls and meetings • Team celebrations and social events