Marketing Cloud Next Practice Lead

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🔥 25 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🎡 Marketing

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Build, grow, and manage NeuraFlash's Marketing Cloud Next practice from the ground up, including offerings, methodology, and delivery frameworks • Lead, recruit, and develop the Marketing Cloud Next delivery team, including headcount planning, capacity management, resource skill identification, and talent recruitment • Partner with Product and Marketing leadership to create re-usable assets, accelerators, and industry-specific solution packages for Marketing Cloud Next • Create and expand our Marketing Cloud Next go-to-market plan, packaging, and pricing, and enable our sales and delivery teams to sell effectively • Work hand-in-hand with our CEO, Sales team, and Salesforce practice leadership on pre-sales activities to execute go-to-market strategy • Build and leverage your Salesforce network to drive incremental pipeline, partnering with SVPs and Account Executives to identify Marketing Cloud Next opportunities in their accounts • Serve as the subject matter expert during discovery, translating complex technical capabilities (e.g., AI agents, real-time data unification, journey orchestration) into tangible business outcomes for prospects • Lead discovery and business process workshops during NeuraFlash engagements, extracting key business requirements and success criteria • Support the Solution Engineering and Sales teams during the estimation process to ensure accuracy of proposals, resourcing, and competitive pricing to increase win-rate • Develop competitive analysis and point-of-view on Marketing Cloud Next's value and advantages relative to competing platforms • Perform as a senior member of our delivery teams, working alongside project managers and solution architects through all phases of key account projects • Act as executive sponsor on Marketing Cloud Next engagements, staying involved through solutioning, execution, and go-live to ensure strong customer outcomes and CSAT • Drive continued adoption post-go-live and identify opportunities for expansion, renewals, and managed services hand-off • Be NeuraFlash's thought leader and spokesperson in the Salesforce ecosystem on Marketing Cloud Next • Continuously compile new industry trends and create awareness across the practice and NeuraFlash leadership • Quickly acquire new technical expertise on the latest Marketing Cloud Next features and partner with Sales Operations and Learning & Development to develop enablement content to train the wider organization as required • Bring industry best practices to pre-sales and project engagements, and contribute to customer references and case studies

🎯 Requirements

• 5+ years of experience working with Salesforce Marketing Cloud (Marketing Cloud Next, Marketing Cloud Engagement, or Account Engagement) • 5+ years of consulting experience at an executive support level • Deep understanding of AI-driven marketing capabilities (e.g., agentic journeys, real-time personalization, Data Cloud integration) and how they transform the marketing landscape • Strong presentation and communication skills; a driven self-starter who thrives in a fast-paced, dynamic start-up environment • Salesforce Marketing Cloud certification(s) preferred • Willing to travel as needed to support customer and sales engagements.

🏖️ Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.