Product Owner, AI, AWS Delivery

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Logo of NeuraFlash

NeuraFlash

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Manage overall delivery of targeted Agentforce delivery projects as product owner and project manager • Shape the overall solution and manage day-to-day project work and customer relationships • Guide customers and internal teams in defining use cases and business outcomes • Transition customers from sales to project delivery by reviewing SOWs and partner-funding POs, defining project roles and responsibilities, and facilitating kickoff and client onboarding • Plan, monitor, and manage project financials, scope, and schedules • Serve as the primary day-to-day client contact and build strong customer relationships • Facilitate or co-lead regular status meetings with project teams, sponsors, and stakeholders • Manage NeuraFlash project team members in solution delivery • Read out documented and measured outcomes for live solutions before project closeout • Drive and participate in internal Agentforce Division initiatives to develop reusable assets and solutions

🎯 Requirements

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platforms across all phases of project delivery • Outstanding verbal and written communication skills to audiences of all levels • Experience working in a professional services/consulting environment • Experience leading delivery as a project manager or scrum leader • Experience with estimation/sizing and SOW/Change Order contracting • Certified Salesforce Admin certification plus Sales Cloud or Service Cloud Consultant certification • Demonstrated track record of writing SOWs and Change Requests and managing scope • Bachelor’s Degree in Business, Engineering, Information Technology or Management is preferred

🏖️ Benefits

• Remote work options • Flexible work culture and scheduling • Opportunity to work with cutting-edge AI, Agentforce, AWS, and Salesforce technologies • Collaboration with experts and trailblazing teams • Travel opportunities, with anticipated travel commitment of up to 25% for certain roles • Remote and in-person work options at headquarters in Massachusetts or regional hubs • Company town halls and meetings • Team celebrations and social events

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