Salesforce Solution Architect, Field Service

🕒 June 2

🏄 California, Colorado, +7 more states – Remote

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💵 $94.4k - $266.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👩‍💻 Salesforce Developer

🦅 H1B Visa Sponsor

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👻 Ghost score 39%

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Logo of NeuraFlash

NeuraFlash

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Facilitate business process reviews to identify customer requirements • Translate customer requirements into Salesforce design • Configure Salesforce Field Service Cloud solutions • Develop technical requirements and specifications • Drive best practice UX design into solution delivery • Manage all aspects of projects and customer communications • Deliver customer end user training and documentation • Oversee successful completion of assigned projects • Lead vision and strategy discussions

🎯 Requirements

• 3+ years project experience in a hands on technical consulting and project management role • 2+ years of project delivery experience with Salesforce • Demonstrated ability to document requirements for technical resources • Experience leading Enterprise Service Cloud projects • Experience with Salesforce APIs and original code development • Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) • Deep understanding of Salesforce administration required • Expert-level experience in designing Service Cloud solutions • One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder)

🏖️ Benefits

• Remote & In-Person work options • Up to 25% travel commitment • Flexible work hours • Team collaboration and feedback opportunities • Celebratory team events

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