Senior Manager of Implementation Success

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🗽 New York – Remote

🗽 New York – Remote

💵 $82.8k - $98.9k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

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New Classrooms

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 B2B

Education • B2B

New Classrooms is an innovative educational organization that focuses on transforming K-12 education through personalized learning solutions. By reimagining teaching methods, they aim to move beyond the traditional one-size-fits-all approach in classrooms, particularly in mathematics. Their 'Teach to One' program is designed to provide personalized roadmaps for student success in math, helping to ensure that every student can meet their full potential. New Classrooms is also involved in policy and advocacy to drive broader educational reforms and address systemic issues such as learning gaps. Through a strong emphasis on research and development, they are committed to advancing teaching and learning practices to better serve the needs of students and educators alike.

📋 Description

• Serve as a trusted partner to schools and districts within NYC — helping them understand their data and strengthen implementation strategies • Participate in partner meetings, data reviews, and check-ins to share insights and gather feedback • Support program onboarding and rollout for new partners, ensuring smooth adoption by teachers and administrators • Elevate stories and examples of strong implementation to share with the broader team and partner network • Conduct school visits, classroom co-observations, and coaching sessions in collaboration with instructional and professional learning teams to strengthen implementation quality and educator capacity • Gather on-the-ground feedback to inform continuous improvement of our tools, supports, and data reporting • Serve as a bridge between partners and internal teams to troubleshoot issues, surface needs, and ensure a high-quality user experience • Prepare and share data reports and visual presentations that highlight engagement, usage, and impact across schools, districts, and support team members in their work with partners • Translate complex data into clear insights and actionable recommendations for educators and leaders • Collaborate with internal data and product teams to ensure accuracy and consistency of reporting • Maintain templates, dashboards, and processes that make data reporting efficient and meaningful for the Program Success team • Manage 10-20 single-school accounts • Provide hands-on support to key district accounts managed by Senior Directors of Implementation Success • Partner with educators and leaders to ensure seamless program operations — from rostering and setup to ongoing technical and instructional support • Lead and coordinate special projects that advance the Program Success team’s goals— such as new reporting tools, data storytelling initiatives, or process improvements • Collaborate with colleagues across teams (Insights & Analytics, Education Solutions, Product) to ensure a cohesive and high-quality partner experience • Track project timelines and deliverables, keeping communication clear and progress steady

🎯 Requirements

• 6+ years of experience in K–12 education, edtech, or a related field • Experience working in schools — ideally as a teacher, instructional coach, or school/district support role • Willingness to travel frequently across New York City's five boroughs to engage directly with school partners • Ability and desire to travel occasionally (up to 10%) to support in-person engagement with partners nationally • Strong ability to analyze, interpret, and communicate data in ways that are accessible and relevant to educators • Excellent project management skills and attention to detail; comfortable juggling multiple priorities • Clear and engaging communicator who can build and maintain relationships with diverse partners • Proficiency with Google Workspace, spreadsheets (Excel & Sheets), and presentation tools; experience with data visualization platforms (e.g., QuickSight, Tableau, Looker, Google Data Studio) is a plus • Deep commitment to equity, access, and supporting educators in improving student outcomes with a focus on growth for every learner • Experience in a partner-facing implementation, customer success, or data coaching role • Comfort facilitating data conversations with teachers or administrators • Bilingual in English and Spanish preferred.

🏖️ Benefits

• rich medical, dental, and vision insurance • 41 paid days off per year (prorated for the period in which you work) • paid parental leave • a professional development budget • a quarterly cell phone subsidy