Pro Serv Tech Support Specialist

Job not on LinkedIn

🕒 September 1

🇨🇦 Canada – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Newfold Digital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

💰 Venture Round on 2021-01

Consulting • Marketing • Logistics

Newfold Digital is a leading web presence solutions provider serving millions of small-to-medium businesses globally. Through its portfolio of brands, including Bluehost, CrazyDomains, HostGator, Network Solutions, Register. com, Web. com, and many others, Newfold Digital helps customers of all sizes build a digital presence that delivers results and adds value to businesses. With extensive product offerings such as domains, website builders, hosting, security, online marketing, professional website design, and SEO services, along with personalized support, Newfold Digital collaborates with its customers to meet their online presence needs.

📋 Description

• Launch WordPress websites. • Troubleshoot email issues. • Install and troubleshoot SSL. • Handle DNS change requests. • Perform basic website troubleshooting, including critical errors, builder/theme issues, and plugin updates. • Manage website services and create seamless online experiences for customers.

🎯 Requirements

• Excellent written and verbal skills. • Detail-oriented, problem solver, and dynamic. • Dedicated, organized, and team-oriented. • Experienced with HTML and CSS. • Basic understanding of cPanel, SSL, Domain, DNS, and Email. • Experienced with WordPress and WordPress Plugins. • High school (or equivalent) is required. • PHP and phpMyAdmin knowledge are a plus. • FTP experience is a plus. • Linux command line, WPCLI, and Bash experience are a plus. • College/University degree with a technology focus with 2-3 years of professional experience, a plus.

🏖️ Benefits

• Work-life balance • Diversity and inclusion programs • Learning and development opportunities • 20+ affinity groups for networking and connection • Health Insurance options • HSA • Medical insurance • Dental insurance • Vision insurance • Matching 401K • Life/AD&D/STD/LTD insurance • Tuition Reimbursement • Pet Insurance • Generous vacation policy • Mentoring and career growth opportunities