Senior Account Manager

🕒 March 18

🏢🏡 New York City – Hybrid

💵 $80k - $110k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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NewGen

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📱 Media

🎮 Gaming

🤝 B2B

🔥 Funding within the last year

💰 Grant on 2025-08

Media • Gaming • B2B

NewGen is a social-first creative agency that connects brands, creators, and communities to produce influencer-driven content, creator marketing, and data-led social strategies. The agency combines an in-house creative team with a network of around 50,000 creators to deliver content production, community-building, paid & performance, and gaming/innovation campaigns for forward-thinking brands across the UK, US and beyond.

📋 Description

• Own the day-to-day leadership of assigned accounts, serving as the primary client contact • Build and maintain strong, senior-level client relationships rooted in trust, clarity, and partnership • Lead social-first campaigns from briefing through delivery, ensuring scope, timelines, budgets, and resourcing are managed effectively • Provide strategic input into creative and content development, ensuring work aligns with client objectives and cultural relevance • Partner closely with creative, strategy, production, and creator teams to deliver high-quality, on-time work • Manage and track account budgets, forecasts, and profitability in collaboration with senior leadership • Identify opportunities for organic account growth, expanded scope, and added value • Guide and mentor Account Managers and Account Executives, setting standards for excellence and best practices • Proactively problem-solve, anticipate client needs, and navigate challenges with confidence and professionalism • Contribute to improving internal processes and ways of working as the agency continues to scale

🎯 Requirements

• 6–8+ years of experience managing complex, high-profile, or global client accounts within a fast-paced agency environment • Proven ability to lead client relationships independently, serving as a trusted senior partner and day-to-day decision-maker • Strong experience owning budgets, scopes, timelines, and forecasts, with confidence managing profitability and resourcing • Deep understanding of social-first strategy, platform ecosystems, creator partnerships, and cultural trends • Demonstrated experience leading integrated social campaigns from brief to delivery, with accountability for quality and results • Ability to identify and drive organic growth opportunities within existing accounts • Experience mentoring and developing junior team members, setting standards and guiding best practices • Confidence presenting strategic thinking, creative recommendations, and performance insights to senior client stakeholders • Strong commercial and strategic mindset, with the ability to connect creative output to measurable business outcomes • Comfort navigating ambiguity, managing multiple workstreams, and bringing structure to fast-moving environments • Familiarity with influencer marketing, creator partnerships, and content strategy

🏖️ Benefits

• Highly competitive 30 days’ holiday (excluding Federal Holidays, inclusive of the Reset Policy) • Reset Policy – Up to 10 additional non-contractual rest days (subject to policy terms; may be amended or withdrawn) • Birthday Leave – An additional paid day off on your birthday • December Office Closure – Office closed during the holiday period, outside of standard vacation days • Year-End Holiday Shutdown – Company-wide closure; some annual leave may be reserved, with discretionary additional paid leave granted where applicable • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity & Paternity) • Training & Development opportunities