Senior Account Manager – Commercial

🕒 March 18

🏢🏡 New York City – Hybrid

💵 $164k - $225k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Ramp

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💳 Fintech

💸 Finance

🏢 Enterprise

💰 $15M Series C on 2012-09

Fintech • Finance • Enterprise

Ramp is a company that offers an all-in-one platform designed to streamline financial operations for businesses. It provides easy-to-use corporate cards, expense management, accounts payable automation, and procurement solutions that reduce manual processes and integrate seamlessly with existing accounting systems. With a focus on saving time and money, Ramp uses automation and smart spend controls to simplify expenses, travel booking, and audit-proof accounting. Supporting multiple currencies and offering extensive integrations, Ramp caters to startups, small businesses, mid-market, and enterprises looking to consolidate their finance stack and improve efficiency across their financial operations.

📋 Description

• Build deep, trust-based relationships with decision makers and executive stakeholders across your book of business, becoming a go-to partner and driving genuine excitement around Ramp • Conduct consultative discovery that uncovers second and third-level pain points, and position solutions that clearly tie to customer needs and business outcomes • Own retention, adoption, and expansion across your portfolio — driving urgency through value-led conversations and overcoming complex objections with confidence • Develop and execute multi-threaded account strategies, identifying key stakeholders and building relationships across multiple contacts and levels within each account • Lead high-impact Executive Business Reviews (EBRs/QBRs), delivering structured, audience-tailored presentations that align on strategy, surface growth opportunities, and showcase Ramp's roadmap • Manage SFDC pipeline with precision, maintaining accurate notes, forecasts, and opportunity data that can be leveraged for account-level planning and reporting • Serve as a product expert, consulting on core integrations (ERP, HRIS) and distinguishing between customer-side configuration issues and Ramp platform issues to drive faster resolution • Deliver targeted, prioritized product feedback on behalf of your customers to influence Ramp's roadmap • Proactively identify process improvements across tooling, dashboards, and GTM workflows, and drive those improvements forward • Act as an onboarding buddy and mentor to new team members, contributing to continuing education and the overall success of the Commercial AM team • Collaborate cross-functionally with product, support, and marketing teams, communicating proactively and managing stakeholder expectations effectively

🎯 Requirements

• 5+ years of account management or B2B sales experience, with a track record of driving expansion and retention within a commercial or mid-market portfolio • Demonstrated ability to run executive-level conversations and multi-thread across complex organizations • Strong discovery and consultative selling skills — you know how to dig beneath the surface and tie solutions to real business pain • Excellent verbal and written communication skills, with the ability to tailor your message to any audience — from finance analysts to C-suite executives • Strong organizational and project management skills, with the ability to independently prioritize a large, active book of business • Experience maintaining CRM hygiene (Salesforce preferred) and leveraging pipeline data for account forecasting • High adaptability and comfort operating in a fast-moving, evolving environment • Bachelor's degree from an accredited university (Nice to Have) • Experience in financial services or fintech sales (Nice to Have) • Background at a high-growth startup (Nice to Have) • Proficiency in Salesforce, Outreach, or similar productivity tools (Nice to Have) • Familiarity with accounting software (e.g. NetSuite, QuickBooks, Xero, Sage) and/or accounting knowledge (CPA a plus) (Nice to Have)

🏖️ Benefits

• 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Flexible PTO • Fertility HRA (up to $10,000 per year) • Parental Leave • Unlimited AI token usage • Pet insurance • Centralized home-office equipment ordering for all employees • Health and Wellness stipend • In-office perks: lunch, snacks, drinks, and more • Budget for intra-office travel • Relocation support to NYC or SF (as needed)