Program Manager

🔥 1 hour ago

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Nexcess

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 B2B

🛍️ eCommerce

B2B • eCommerce

Nexcess is a managed web hosting provider focused on performance, security, and reliability for business websites and online stores. The company offers managed hosting and related services optimized for e-commerce platforms and content management systems, with features like CDN and security integrations to support business and agency customers running WordPress, WooCommerce, Magento, and other web applications.

📋 Description

• Own end-to-end delivery of assigned programs and projects from initiation through close • Build and maintain program plans, schedules, RAID logs, and dependency maps across all active workstreams • Drive progress against milestones and hold cross-functional teams accountable to delivery commitments • Identify risks and blockers early, escalate with context, and help resolve them • Support quarterly roadmap intake and planning cycles in collaboration with the Director of Program Management • Build and maintain SLT-level status reporting for all assigned programs and projects • Facilitate regular stakeholder meetings, publish decisions and action items, and maintain momentum between sessions • Manage communication across Engineering, Product, and GTM partners throughout the program lifecycle • Support executive-level reporting for the Director and Product VP • Coordinate GTM readiness across Sales, Marketing, Client Success, and Training for assigned programs and projects • Own comprehensive UAT planning, execution, triage, and prioritization for assigned programs and projects • Collaborate with the Director on resource and capacity planning across quarters

🎯 Requirements

• 5 to 8 years of combined program and project management experience • Demonstrated history managing complex, cross-functional programs and projects independently • Experience delivering programs with SLT stakeholder accountability and executive-level reporting • Background in managed hosting, cloud infrastructure, or B2B SaaS strongly preferred • Ability to coordinate across Engineering, Product, and GTM teams simultaneously • Strong written and verbal communication, especially in high-pressure or ambiguous delivery situations • PMP certification preferred or actively in progress

🏖️ Benefits

• Competitive base salary with room to grow • Traditional and Roth 401k with company matching • Remote-first team environment • Consistent and set work hours • High-ownership programs with real business impact and executive visibility • A voice in how the PMO is built and how delivery is done • Clear growth path into Senior Program Manager roles • US-based team with regular offsites for planning, collaboration, and team building