Manager, Curriculum & eLearning Programs

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $92k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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National Insurance Crime Bureau

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1912

📋 Compliance

🤝 Non-profit

Insurance • Compliance • Non-profit

National Insurance Crime Bureau (NICB) is a nonprofit organization dedicated to combating insurance fraud and theft. It partners with insurance companies, law enforcement, and consumers to investigate and prevent fraud in various sectors, including automotive and medical fields. NICB provides training, resources, and analytics to enhance the fight against insurance-related crimes, maintaining a strong presence and response capabilities.

📋 Description

• Create and design high quality curriculum and courses by effectively collaborating with subject matter experts, Office of General Counsel and instructional designers to ensure accuracy, compliance and engaging learning experiences • Facilitate effective delivery of established training offerings including eLearning courses, webinars, seminars, podcasts and academies/conferences and ensure impactful training offerings are provided to NICB Members, law enforcement partners and key stakeholders • Manage all aspects of L&D NICTA eLearning to include needs assessment, instructional design process, content creation, LMS platform management and evaluation of training effectiveness • Utilize learning analytics, survey data and performance metrics to assess the effectiveness and impact of learning programs and provide informed recommendations for continuous improvement • Assist with implementation and management of strategic objectives and long-term curriculum roadmap which align to the established mission, vision and goals • Oversight and management of the budget development process to ensure resources are appropriately allocated and aligned with NICB and L&D strategic objectives • Lead and develop a high-performing eLearning team • Oversee customer service functions to ensure an outstanding learning experience for members, NICTA customers, law enforcement, key stakeholders and NICB team members • Other duties as assigned

🎯 Requirements

• Bachelor’s degree required • In lieu of a degree, four years of related experience are required • 6 – 8 years of experience in learning and development required • Prior leadership experience required • Expertise in eLearning ecosystem required, including strong proficiency with LMS platforms and the full spectrum of digital tools and resources needed to design, develop and deliver training courses • Strong curriculum writing experience and experience creating eLearning courses for adult learners required • Extensive knowledge of learning principles, all aspects of training course development and instructional design principles preferred • Prior experience working in an insurance industry claims or investigations capacity, or prior law enforcement or intelligence and analytics experience preferred • Familiarity with the latest trends in insurance fraud and crime preferred

🏖️ Benefits

• comprehensive benefits package • attractive 401(k) plan • generous paid time off