Sales Executive

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Become the Subject Matter Expert and act as a "go to" person for Americas sales team for VRS selling • Drive sales opportunities while working in an overlay sales model to leverage the existing NICE sales organization infrastructure • Deliver on organizational strategy with the NICE VRS model to instigate and drive positive change • Develop a Go-To- Market (GTM) strategy and maintain Continuous (VRS) pipeline • Focus on services-only sales (unattached to product) that drive customer value and success • Mine the current NICE installed base and develop new VRS opportunities - “Tailor” and expand the solutions to fit specific customer requirements while working closely NICE VRS business. • Work and offer proposed NICE VRS solutions and articulate their true value based upon customer’s strategy and directions • Create new opportunities by evangelizing the solutions to new customers and stakeholders - engage with prospect customers to position the offering through strategic value-based selling, business case definition, ROI analysis, references and analyst data • Provide accurate monthly forecasting • Ensure on-going and continuous value to drive renewals of sold accounts

🎯 Requirements

• At least 8 years of selling and customer management experience in the IT industry (Advantage of previous experience selling services added value) • Proven experience in selling solutions and services to domestic, regional and global accounts (high touch with VP / C Level experience) • Excellent presentation skills and interpersonal relationship • Vertical expertise in one or more of the following: Telco, Insurance, Healthcare, Banking, Retail, Outsource, Travel, Utilities • Understanding current technologies and IT related infrastructure and business challenges • Technical understanding of Services and Maintenance terminology, technology and practices • High-level technical skills & fast learning curve of product & application • Creativity - Self-Starter, “out of the box” thinker, tailor and expand solutions to fit specific customer requirements based upon customer's strategy and directions • Build good working relationship and cooperation with the regional presales / sales organization

🏖️ Benefits

• Health insurance • 401(k) • Flexible work arrangements • Professional development