Change Management Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65.8k - $109.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Nielsen

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1923

📱 Media

💰 Post-IPO Debt on 2023-02

Media • Data Analytics • Marketing

Nielsen is a global measurement and data analytics company that provides audience measurement and media metrics solutions across various platforms. They offer cross-media measurement services spanning TV, digital, streaming, and audio for more precise media planning and marketing optimization. Nielsen's flagship product, Nielsen ONE, integrates these services to deliver a comprehensive view of audience habits and preferences. Additionally, they offer insights and tools for understanding consumer behavior and optimizing marketing strategies, backed by a robust data infrastructure including big data and panel methodologies. Nielsen also champions diversity and inclusion, emphasizing a culture supported by a diverse workforce and numerous business resource groups.

📋 Description

• Support the execution of change management plans for technology, process, and transformation initiatives • Partner with project, program, and business teams to identify impacted stakeholders and support change readiness activities • Help develop and maintain stakeholder lists, communication plans, readiness trackers, feedback logs, and adoption metrics • Draft clear, audience-appropriate communications (such as system announcements, FAQs, job aids, training tutorials, etc.) • Coordinate training-related activities by partnering with subject matter experts, facilitators, and business leads • Assist with impact assessments and help document how changes affect teams • Monitor feedback channels, identify common themes or resistance points, and escalate risks or issues to senior change or program leaders • Support workshops, office hours, and engagement sessions that help leaders and employees understand and adopt change • Measure and report on change adoption indicators such as participation, readiness, engagement, and feedback trends • Build knowledge of Nielsen’s processes, teams, and transformation priorities while developing stronger change management capabilities over time • Provide guidance to new associates

🎯 Requirements

• 2-5 years of experience in tech project management, change management, training support, or related technical transformation work • Advanced proficiency in Google Workspace tools including Docs, Sheets, Slides, and Drive • Experience supporting change, technology implementations, process improvement, or business transformation initiatives • Strong written and verbal communication skills, with the ability to explain information clearly in straightforward situations • Ability to organize work, manage multiple deliverables, and follow through • Analytical mindset with ability to identify trends, summarize feedback, and support standard problem solving using experience, judgment, and established procedures • Familiarity with change management principles, stakeholder engagement, communications planning, or training coordination • Bachelor’s degree or equivalent experience

🏖️ Benefits

• health and wellness plans • a 401(k) with a Nielsen company match • generous paid time off