Field Service Technician

🕒 May 18

🏄 California – Remote

🏄 California – Remote

💵 $28 - $40 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Nilfisk

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1001 - 5000 employees

Nilfisk was founded in 1906 by the Danish engineer P.A. Fisker. Today the company is a world-leading global provider of professional cleaning equipment and services. More than 90% of sales are for professionals while the remaining part of the business aimed at consumers covers floorcare equipment, vacuum cleaners, and high-pressure washers.

📋 Description

• Performs a variety of routine support activities in the field service function • Responsible for providing troubleshooting and repairing of technical / mechanical equipment failures in the field • Assess and responds to situations using standard procedures in isolation and fixing problem equipment • Reports design, reliability, and maintenance problems through field service management software • Troubleshooting and repair of commercial and industrial floor cleaning equipment either in the branch shop or on location at a customer site • Completion of all required reporting of service work performed, time sheets, and other reports as set forth by the Branch Supervisor • Ensure all training and certifications required for position are maintained in an up to date and timely fashion • Ensuring spare parts stock level in van is kept at specified levels

🎯 Requirements

• Associates degree or equivalent from a two year college or technical school • 5 years relevant experience and training; or equivalent combination of education and experience • 3 years prior experience in similar or related field • Excellent communication and customer service skills • Strong organizational and communications skills • Ability to work independently with little direct supervision • Demonstrated levels of product knowledge, preferably obtained through hands-on experience • Demonstrated mechanical, electrical, and hydraulic system trouble shooting skills • Must possess a demonstrated understanding of internal combustion engines • Ability to read, understand, and follow electrical and hydraulic schematics • Ability to use a variety of basic electrical testing / diagnostic equipment • Thorough understanding of AC and DC electrical theory • Valid Driver’s License • DOT Certification • Ability to read, write and speak English • Ability to interpret documents such as safety regulations, operating and maintenance instructions and procedure manuals • Ability to write routine reports and correspondence • Ability to speak effectively before customers or employees of the organization

🏖️ Benefits

• Health • Dental • Vision • Basic and Supplemental Life • Critical Illness and Accident Insurance • Flexible Spending Accounts • Health Savings Account with Company Contribution • 401K with Company Match • Long and Short Term Disability • Employee Assistance Program • Legal Plan • Parental Leave • Paid Vacation and Sick Time • Paid Volunteer Day • Tuition Reimbursement • Wellness Reimbursement • Scholarship opportunities