Senior Communications & Email Marketing Associate

🕒 September 17

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $90k - $120k / year

⏰ Full Time

🟠 Senior

✉️ Email Marketing Manager

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NinjaHoldings

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

NinjaHoldings is a pioneering company offering transformative and innovative financial solutions, focusing on digital lending and financial services for underserved Americans. As original entrepreneurs and data scientists, they have developed digital money platforms to empower individuals often overlooked by traditional banks. Through their brands like CreditNinja and NinjaCard, they provide a comprehensive suite of digital banking and lending products, with incentives and rewards that help guide customers towards financial improvement. Additionally, their NinjaEdge brand offers B2B solutions for companies, enhancing customer understanding via bespoke underwriting, fraud detection, and analytics services.

📋 Description

• Develop, execute, and optimize email, SMS, and push campaigns • Manage the full customer communications lifecycle, including strategy, building and QA, execution, and reporting • Drive new customer acquisition, retention, and engagement • Develop, launch, analyze, and iterate on A/B tests to improve the customer experience • Debug technical issues related to HTML/CSS, journeys, lists, and other aspects of email execution • Monitor and maintain email deliverability, reduce spam complaints, and improve open and click-through rates • Build and maintain dashboards to investigate anomalies and monitor and report on performance • Conduct competitive marketing research and product intelligence analysis • Collaborate with product management and engineering teams to create requirements and assist with marketing-related feature development

🎯 Requirements

• 4+ years of experience in email, CRM, or lifecycle marketing, preferably in financial services or other highly regulated industries • Proficiency in multichannel marketing platforms such as Iterable, Braze, Marketo, or similar automation tools • Strong technical skills including knowledge of HTML/CSS and working with SQL for querying relational databases • Advanced analytical skills with the ability to interpret complex datasets and translate insights into actions • Experience in A/B testing, multivariate testing, and journey optimization • Proven experience with project management, including the ability to prioritize tasks and adapt to shifting business priorities • Comfortable leveraging AI tools to improve workflow efficiency and campaign quality • Exceptional written communication skills, strong sense of ownership, and attention to detail • Experience working in a remote environment • Experience with referral and affiliate marketing • Experience with Figma, Canva, Validity/Litmus

🏖️ Benefits

• Flexible Paid Time Off • Health Benefits with generous medical, dental and vision insurance plans • 401(k) with matching contribution • Paid Family Leave • Annual Wellness & WFH Subsidies • Employee Referral Program • Remote first culture with convenient downtown office in the heart of the city

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