Account Manager

🕒 July 21

🌽 Illinois, Iowa – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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NMDP

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1987

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NMDP is a nonprofit organization (formerly Be The Match) that operates the national blood stem cell donor registry and coordinates cell therapy to treat blood cancers and other blood disorders. It recruits and registers donors, matches donors to patients, facilitates transplants, provides patient support and financial assistance, conducts and funds clinical research and trials, and leads advocacy and fundraising to expand access to life‑saving cell therapies.

📋 Description

• Provides full coverage of Account Manager (AM) responsibilities during absences as assigned. • Responsible for remotely building, maintaining, and expanding strong relationships with: C-suite level (CEO’s, CFO’s, COO’s), Student Groups and other influencers/decision-makers in strategically important large accounts within assigned geography. • Position NMDP’s Mission for optimal access and partnership within preferred donor segments and develop deep donor insights to drive growth and loyalty. • Coordinate all activities within territories as assigned in order to recruit potential donors to the registry. • Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts. • Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry. • Develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams. • Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines.

🎯 Requirements

• Associates or bachelor’s degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirement. • Minimum total of 3 years of successful account management and/or sales experience. • Knowledge of: Strategic account selling and planning. • Salesforce, Microsoft office, with Excel skills. • Ability to: Demonstrate strategic thinking, planning, and problem-solving skills. • Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions. • Build strong, collaborative relationships with internal and external partners. • Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions. • Elevated level of self-awareness with the ability to translate feedback into action. • Excellent oral/written communication skills, including demonstrated ability to follow through. • Identify and meet internal/external customer needs. • Apply flexible and creative thinking when developing new business solutions. • Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams. • Strong organizational skills, relationship building skills and project management skills. • Ability to manage conflict and prioritize.

🏖️ Benefits

• NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. • Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees.