Program Associate – Membership & Communications

Job not on LinkedIn

🕒 June 19

🇺🇸 United States – Remote

💵 $45k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🗣️ Communications

🚫👨‍🎓 No degree required

👻 Ghost score 41%

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Logo of National Network of Public Health Institutes

National Network of Public Health Institutes

51 - 200 employees

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

Healthcare • Non-profit • Social Impact

National Network of Public Health Institutes (NNPHI) is a pivotal organization that mobilizes over 40 member public health institutes alongside university-based regional training centers and affiliates, collectively connecting more than 4,500 public health experts. Established in 2001, NNPHI works at local, state, and national levels to address essential public health challenges and improve population health. The organization focuses on public health performance improvement, health equity, and evidence-based practices, providing technical assistance, educational programming, and resources to enhance the skills of public health leadership and workforce.

📋 Description

• Develop and manage a cross-channel editorial calendar for email, website, and social media • Draft, edit, and publish content for member and public audiences • Market NNPHI convenings, benefits, and funding opportunities • Support maintenance of NNPHI Mailchimp and Salesforce contact lists • Coordinate website inquiries and contact management between the website, Mailchimp, and Salesforce • Write and edit website and social media content • Support daily maintenance of NNPHI digital channels • Build and maintain relationships with communications professionals across NNPHI’s network • Monitor communications performance and recommend improvements • Maintain and optimize membership data in Salesforce and SharePoint • Track member engagement, trends, and participation • Create simple dashboards and reports for decision-making • Segment member audiences for targeted outreach and services • Coordinate delivery of member benefits, events, resources, and communications • Serve as a primary point of contact for member inquiries • Identify opportunities to enhance member engagement and satisfaction • Support the annual member investment drive, including collateral development, member revenue data management, and invoicing • Support NNPHI Annual Conference speakers and logistics • Perform other duties as needed

🎯 Requirements

• 3–6 years of relevant experience in nonprofit, public health, membership organizations, or related fields • Comfort and proficiency with Microsoft Office programs, including Outlook, Word, PowerPoint, and Excel • Comfort with learning new software and technology • Experience with email marketing platforms such as Mailchimp • Familiarity with data visualization tools such as Tableau, Power BI, or Google Data Studio • Experience with CRM and/or membership management platforms such as Salesforce • Experience supporting membership programs, networks, or associations • Experience providing coordination support for programs, including notetaking, meeting scheduling, research coordination, and report development • Strong communication skills, particularly in email and phone etiquette • Strong writing skills • Strong organizational and problem-solving skills, including the ability to manage multiple tasks and prioritize appropriately • Strong interpersonal skills and ability to work well with diverse partners and constituents • Attention to detail and value for high-quality work products • Independent work ethic and positive, self-starter attitude • Strong customer service orientation • Photo editing, video editing, and/or graphic design skills are a plus but not required

🏖️ Benefits

• Member benefits, events, resources, and communications support • NNPHI Annual Conference participation/support • 10% travel opportunity/requirement

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