Program Associate – Membership & Communications

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National Network of Public Health Institutes

WebsiteLinkedInAll Job Openings

51 - 200 employees

Mobilizing more than 40-member public health institutes with over $1.5 billion in annual funding – as well as 10 university-based regional training centers, and 40 affiliates – the National Network of Public Health Institutes (NNPHI) is a social, financial and information network, connecting more than 4,500 subject-matter experts with organizational partners across the nation.

📋 Description

• Develop and manage a cross-channel editorial calendar (email, website, social media) • Draft, edit, and publish engaging content for member and public audiences, including weekly Top 5 and marketing of NNPHI convenings, benefits and funding opportunities • Support maintenance of NNPHI Mailchimp and Salesforce contact lists. Coordinate website inquires and ensure contact management between the website, Mailchimp and Salesforce. • Write and edit content for websites and social media • Support daily maintenance of NNPHI’s digital channels • Build and maintain relationships with communications professionals across NNPHI’s network • Monitor communications performance and recommend improvements • Maintain and optimize membership data within Salesforce and SharePoint platforms • Track member engagement, trends, and participation across programs and services • Create simple dashboards and reports to inform decision-making • Segment member audiences to support targeted outreach and services • Coordinate delivery of member benefits, including events, resources, and communications • Serve as a primary point of contact for member inquiries • Identify opportunities to enhance member engagement and satisfaction • Support annual member investment drive including, but not limited to collateral development, member revenue data management, and invoicing • Support the NNPHI Annual Conference speakers and logistics • Perform other duties as needed

🎯 Requirements

• 3–6 years of relevant experience in nonprofit, public health, membership organizations, or related fields • Comfort and proficiency with Microsoft Office programs (including but not limited to Outlook, Word, PowerPoint, and Excel) and comfort with learning new software and technology. • Experience with email marketing platforms (e.g., Mailchimp) • Familiarity with data visualization tools (e.g., Tableau, Power BI, Google Data Studio) • Experience with CRM and/or membership management platforms (e.g., Salesforce) • Experience supporting membership programs, networks, or associations • Experience providing coordination support for programs including notetaking, meeting scheduling, research coordination, and report development • Photo editing, video editing and/or graphic design skills is a plus but not a requirement. • Strong communication skills, particularly in email and phone etiquette • Strong writing skills • Strong organizational and problem-solving skills, including the ability to manage multiple tasks and respond to multiple demands simultaneously and prioritize appropriately • Strong interpersonal skills and an ability to work well with diverse partners and constituents and function as a productive member of a team • Attention to detail and a strong value for high-quality work products • Independent work ethic and positive, self-starter attitude • Strong customer service orientation.

🏖️ Benefits

• N/A