Senior Manager, Customer Education

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Noah Medical

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

⚕️ Healthcare Insurance

💰 $150M Series B on 2023-04

Healthcare Insurance • Robotics • Medical Devices

Noah Medical is a company pioneering the next generation in medical robotics, specifically focused on interventional pulmonology. They have developed the Galaxy System™ featuring TiLT + Technology™, designed to overcome challenges such as CT-to-body divergence in medical procedures. Their proprietary technology facilitates real-time navigation updates and guidance within the lung, aiming for earlier and more confident diagnosis. The system utilizes a single-use bronchoscope to reduce cross-contamination risks and improve procedural efficiency. Noah Medical collaborates with leading healthcare professionals to deliver solutions that integrate seamlessly with existing medical equipment, enhancing diagnostic accuracy and procedural outcomes.

📋 Description

• Personally plan and deliver physician training programs, hands-on labs, and promotional events — modeling excellence in clinical education and commercial engagement for your team. • Hire, onboard, coach, and performance-manage Customer Education Specialists; establish clear expectations, provide real-time feedback, and build a high-performance field team. • Develop and execute a regional customer sales roadmap aligned to commercial priorities, pipeline targets, clinical validation events, centers of excellence, and physician proficiency milestones for the Galaxy System. • Coordinate and lead promotional events — from regional symposia to national conference activations — that build brand awareness, generate pipeline, and support sales objectives. • Identify, cultivate, and activate Key Opinion Leaders at the local and regional level; support KOL participation in peer-to-peer education, advisory boards, and speaking programs. • Build and maintain relationships with fellowship programs and academic medical centers; develop structured curricula to support next-generation physician training on the Galaxy System. • Represent Noah Medical at relevant thoracic, pulmonology, and oncology congresses; coordinate booth presence, hands-on labs, and scientific sessions in partnership with marketing. • Partner closely with Sales, Marketing, Clinical Affairs, and Quality & Regulatory Affairs to align education programs with commercial strategy, product launches, and product and QARA requirements. • Collaborate with internal stakeholders to develop, review, and continuously improve educational content, training tools, and program formats to reflect current clinical evidence and product instructions for use. Own execution of product demo events personally and with your team. • Track program metrics, physician engagement data, and team performance; synthesize field insights to inform commercial and education strategy at the leadership level.

🎯 Requirements

• Bachelor’s degree in Clinical Sciences, Life Sciences, Business, or a related field • 7+ years in medical device, diagnostics, or healthcare; robotics, capital equipment, or interventional pulmonology experience preferred • 3+ years in a clinical education, sales training, field clinical, or commercial education role within medical device or healthcare • Demonstrated experience managing or mentoring field-based teams; formal people management experience strongly preferred • Proven track record personally executing physician training programs and/or promotional events • Existing relationships within the pulmonology, thoracic surgery, or interventional oncology communities a strong plus • Willingness and ability to travel up to 75%, including weekends for conferences and hands-on education programs • Must be eligible to work in the U.S.

🏖️ Benefits

• Competitive Salary • Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options • Equity & Bonus Program • Life Insurance (company paid & supplemental) and Disability insurance • Mental health support through medical insurance programs • Legal and Pet Insurance • 12+ paid holidays, Flexible Time Off + Sick Time • Paid parental leave • In-office snacks and beverages • In-office lunch stipend • Learning & Development Opportunities: On-demand online training and book reimbursement • Team building and company organized social and celebration events