Field Engineer II

Job not on LinkedIn

🔥 14 hours ago

☕ Washington – Remote

☕ Washington – Remote

💵 $75k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NoaNet

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

📡 Telecommunications

🤝 Non-profit

📚 Education

Telecommunications • Non-profit • Education

NoaNet is Washington state’s nonprofit broadband provider. It operates a reliable, open-access broadband network totaling over 3,300 fiber miles across Washington, providing high-speed connectivity to nearly 260,000 people in rural and underserved areas. Established with the aid of $140 million in federal grants, NoaNet has expanded its network to serve more than 170 communities, 2,000 schools, hospitals, libraries, and other institutions. Its mission focuses on enhancing universal broadband access to improve quality of life, productivity, and economic opportunities in the region.

📋 Description

• Provide critical network support to NoaNet customers using wireless telephony, radio and satellite communications, optical, internet and broadband technologies • Manage assigned geographic-area order fulfilments • Work independently and with the NOC, Sales and OFT departments to meet customer needs • Answer and resolve customer inquiries, engineer services, complete orders, and implement solutions • Manage service delivery from customer coordination and planning through service design, configuration, hardware installation, testing, performance verification, and customer service management • Prepare detailed technical and operational documentation for customers and internal departments • Provide consulting and engineering services to stakeholders, customers, and network providers • Perform technical evaluations and prepare documentation for telecommunications solutions and requisitions • Travel daily to customer job sites • Plan and coordinate with customers • Provide network engineering expertise to network providers • Install, test, and verify network equipment • Configure and troubleshoot Ethernet circuits, VLANs, optical networks, DWDM, and SONET • Collaborate with the NOC on turn-ups, maintenance, and trouble-ticket resolution • Perform maintenance and update inventory, circuit, installation, and maintenance records • Troubleshoot and assist lower-tier Field Engineering, the NOC, and customers with trouble tickets and new turn-ups • Ensure required equipment is available for network installations and maintenance • Review and comment on Methods of Procedure (MOPs) • Perform basic HVAC troubleshooting • Install DC-powered equipment • Provide OTDR shots to the NOC and engineering and troubleshoot fiber breaks • Provide on-call support 24/7/365, excluding scheduled PTO

🎯 Requirements

• CJIS Clearance Required • Five or more years of qualified experience • High School diploma or equivalent required • Associates’ degree in Telecommunications, Computer Science or related field required; OR a combination of relevant education and/or work experience sufficient to perform the duties may be substituted for the degree on a year-for-year basis • Understanding of IP/Ethernet routing and switching • Familiarity with MPLS technologies • Familiarity with routing protocols • Configuring and troubleshooting Ethernet circuits (VLANs) on a service provider network • Advanced network troubleshooting skills, including familiarity with Wireshark, RFC2544, y.1564 and other packet analysis tools • Advanced knowledge of Core, Distribution, and Access layer designs and topologies • Familiarity with best network security practices • Knowledge and experience with process management and improvement techniques • Ability to independently manage projects from order through implementation • Ability to interface with a larger team on major projects • Strong organizational, coordination, written and verbal communication skills • Ability to work independently as well as in a team environment • Strong people skills and willingness to be accountable for results • Ability to set own priorities and manage time responsibly • Excellent customer relationship skills • Demonstrated knowledge and understanding of Passive Optical Network (PON) systems, including deployment and basic troubleshooting • Experience with one or more of ADVA, Nokia, Cisco, Juniper, and Cambium highly desirable • Ability to perform maintenance work at night or early morning • Available for on-call support 24/7/365, excluding scheduled PTO • Must lift and carry up to 50+ pounds and work in cramped spaces and at heights • Reliable internet connectivity to access NoaNet via VPN • Must pass background check • Must maintain and possess a valid driver’s license, proof of insurance, and satisfactory driving record • Must be a resident of Washington located in the Seattle area

🏖️ Benefits

• Defined Benefit Retirement Plan through the WA State Department of Retirement Systems • 457b Optional Supplement Plan • Medical, Dental and Vision insurance • Accidental Death and Long Term Disability Plan • Combined Paid Leave • 11 Paid Holidays • Reasonable accommodation will be provided to enable individuals with disabilities to perform the duties required