Senior Customer Success Architect

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

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Noma Security

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

💰 $100M Series B on 2025-08

Cybersecurity • Artificial Intelligence • SaaS

Noma Security is a company that provides a unified, enterprise-grade security platform for protecting AI systems, models, and autonomous agents. Its SaaS platform offers continuous discovery, runtime protection, red-teaming, compliance and governance controls, and real-time threat detection across AI pipelines, models, MCP servers, and agentic workflows. Noma serves large enterprises and regulated industries, helping integrate AI security into existing SecOps, MLOps, and development processes.

📋 Description

• Own post-sales relationships for a focused portfolio of enterprise customers • Build trusted partnerships across technical practitioners, security leaders, and executives • Understand each customer’s AI environment, security program, priorities, and risks • Identify new use cases and provide practical guidance on AI security and governance • Connect customer objectives to Noma’s capabilities and define measurable outcomes • Drive adoption and ensure customers realize and can articulate meaningful security and business value • Partner with Sales on account strategy • Identify new stakeholders, workloads, teams, use cases, and business units where Noma can deliver additional value • Coordinate Product, Research, Engineering, Security, Support, and Customer Operationalization resources • Channel customer insights back into Noma • Partner with Customer Operationalization Engineers and other technical resources on deployment, integrations, configuration, and troubleshooting

🎯 Requirements

• 5+ years of experience in customer-facing cybersecurity roles such as Solutions Engineering, Solutions Architecture, Customer Success Engineering, security consulting, or strategic technical account management • Strong cybersecurity expertise • Solid understanding of modern AI technologies and architectures, including generative AI, LLM applications, RAG, AI agents, AI development pipelines, and MCP • Ability to move comfortably between CISO-level strategy, GRC and risk discussions, business outcomes, and deep technical conversations • Proven ability to conduct discovery, build trusted enterprise relationships, define customer outcomes, and translate complex technology into practical solution strategies • Strong commercial awareness • Intellectual curiosity • Experience identifying opportunities for increased adoption and customer growth

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Home office setup reimbursement • Short- and long-term disability insurance • Life and accident insurance • 401(k) retirement savings plan • Unlimited paid time off (PTO) • A warm, supportive, and people-first company culture • A global work environment with teams across Tel Aviv, the US, the Netherlands, and London • Equity options that let you share in Noma's growth and success