Travel Representative

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🔥 19 minutes ago

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Nova

11 - 50 employees

Founded 2020

👥 HR Tech

🎯 Recruiter

☁️ SaaS

💰 $3.7M Series A - Nova on 2025-06

HR Tech • Recruitment • SaaS

Nova is a curated, application-based professional networking and career platform that connects ambitious professionals through a mobile app, in-person events, and structured programs. The platform (used by 25,000+ members across 80+ countries and active in 30+ cities) offers weekly 1:1 introductions via its Gravity matchmaking engine, mentoring, micro-communities by industry/city, curated events (C‑level dinners, workshops, afterworks), development programs, and an employer-facing product called Nova Recruiter to help companies find talent. Membership is paid and selective, with an online application process, and the service emphasizes long-term career development, mentorship, and meaningful professional connections.

📋 Description

• Assist travelers with trip preparation and provide support before and during their travel experiences • Communicate with travelers through phone, email, and messaging platforms • Assist with reviewing travel plans and confirming trip details • Provide clear information regarding travel destinations and procedures • Follow up with clients prior to departure to ensure readiness • Address client concerns and escalate more complex matters when necessary

🎯 Requirements

• Strong communication and customer service abilities • Organized with attention to detail • Comfortable learning and using online systems • Customer support experience is helpful but not required • Interest in travel and client service

🏖️ Benefits

• Remote work opportunity with flexible scheduling • Training and ongoing support provided • Opportunities for growth within the travel industry • Access to travel benefits and discounts • Collaborative and supportive team environment

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