Associate Director, Access & Reimbursement – Oncology/Neuro

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $160.3k - $297.7k / year

⏰ Full Time

🟠 Senior

👔 Director

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Novartis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Provide in-person or virtual education to defined accounts within assigned geographies on access and reimbursement topics • Support aligned product strategy and manage pull-through of access and reimbursement strategy and downstream operations • Serve as the patient access and reimbursement lead in business-to-business conversations with account executives • Interact with large, complex accounts to support patient access and educate providers and staff on programs • Address customer questions regarding product ordering, payment, inventory, returns, and replacement • Handle Patient Identifiable Information in compliance with HIPAA, privacy laws, regulations, and company guidelines • Identify and report adverse events through established Novartis systems • Support provider-level reimbursement issues with third-party payers and analyze account reimbursement issues • Identify local, regional, and national trends and support patient access to Novartis medicines • Communicate coverage policy changes and issues to internal departments • Inform customers about Novartis-sponsored patient support programs • Interface with the Patient Support Center and Access & Reimbursement Managers on patient case management and issue resolution • Collaborate with cross-functional Novartis associates to share customer needs and access barriers • Assess access situations within the assigned geography and develop Plans of Action • Educate healthcare professionals on acquisition pathways and buy-and-bill processes • Educate stakeholders on ordering, payment, inventory, returns, replacement, and alternative acquisition channels • Engage non-prescribers including pharmacy, system leadership, financial counselors, office administrators, and revenue cycle managers

🎯 Requirements

• Bachelor’s Degree required • 5+ years of experience in the pharmaceuticals or biotech industry focused on Patient Services, Market Access, Sales, and/or account management • At least 2 years in a Patient Services practice support role for specialty products • Experience working with highly complex practices and/or health systems to establish access and acquisition pathways • Strategic account management experience using a proactive approach to anticipate access hurdles • Deep expertise and experience integrating manufacturer-sponsored patient support programs • Experience with specialty products acquired through Specialty Pharmacy networks • Knowledge of specialty pharmacy, buy-and-bill, and retail reimbursement pathways • Strong understanding of Commercial payers, Medicare plans, and state Medicaid in the geographic region • Must live within the assigned territory • Ability to travel and cover the geography; at least 50% travel required • Fully valid and unrestricted driver’s license required because driving is an essential function • Ability to comply with customer credentialing guidelines for customer-facing roles • Ability to complete initial field-role training, including home study, within eight or fewer hours per day and forty or fewer hours per week

🏖️ Benefits

• Performance-based cash incentive • Potential eligibility for annual equity awards depending on role level • Health benefits • Life benefits • Disability benefits • 401(k) with company contribution and match • Vacation • Personal days • Holidays and other leaves • Reasonable accommodation for disabilities • Customer-facing employees may receive reasonable accommodation regarding customer credentialing and vaccination requirements